Program Manager-CX Team

About PhonePe Group:  PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and...

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

Description and Requirements Lenovo Experience Group (LXG) This is highly visible role, and the individual will be reporting directly to the Director of Consulting & Operations, acting as CX subject lead and resource for the broader Lenovo CX Community. Responsibilities will span across the Lenovo Customer Experience (CX) team and will...

Amazon strives to be the world’s most customer centric company. To continue to delight and exceed our customer's expectations, at Amazon, we take the quality of the data that drives CX very seriously. That's where you can help.Our vision is to “enable our Customers shop the right compatible products, every single time”. We delight customers when we...

Job summaryAre you passionate about improving the quality of customer experience? Do you like to dive deep to understand business problems, innovate on behalf of customers to build long term solutions? Do you have the passion to drive significant cost reduction for businesses and improve profitability? if yes, then Wireless Program Management is the right...

About Ethos Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones.  We leverage deep technology and data science to streamline the life insurance process, making it more...

Job summaryAre you passionate about improving the quality of customer experience? Do you like to dive deep to understand problems, innovate on behalf of customers to build long term solutions? if yes, then IN Speed is the right team.Amazon India is looking for highly customer obsessed, dynamic, highly skilled and innovative program manager to own complex and...

The OPTIMA team is seeking a Capacity and Workforce Planning Program Manager to help scale the OPTIMA Global Capacity and Workforce Planning team.OPTIMA is a global team and enables Amazon to deliver a superior shopping experience to customers worldwide. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging cutting-edge...

Who we are:  Fi is a money management app that listens to your needs, understands your wants, and gently nudges you to achieve your financial goals. On the inside, we’re a deep-tech startup that’s building a highly innovative and secure financial hub for a digital-first generation. Why you should work with us:  We are about doing the right thing...

Position is for a Techno/Functional Implementation Specialist, with implementation background in Oracle CX Service Cloud Applications. As an Oracle CX Service Cloud Techno/Functional specialist, you will be working both at offshore and onshore client engagements which involves implementation of Oracle CX Service Cloud modules. You will be interacting with...

Important Information Experience: 4 to 8 years Job Location: Bangalore/Hyderabad/Pune Position Type: Full time. Work Mode- Hybrid Role: CX/UX Research Analyst Job Summary: Has worked in consumer software, in a user experience team.• Has worked with raw user log data.• Knows python and/or R• Confident in their...

Amazon's CS Consumer Tech and Product (CTAP) is looking for an experienced Program Manager who can work independently in a fast paced and ambiguous environment. The Customer Experience Team within Customer Service uses customer activity data, feedback, and metrics to identify customer pain points, then advocates for and drives change throughout the...

Central Programs team (CPT), India leads cross-functional projects that requires collaboration and partnership with Amazon businesses, geographical units and technical subject matter experts (SMEs). The projects are focused on initiatives to continually reduce risks and improve network WHS standards and procedures. Individuals gather business requirements,...

Central Programs team (CPT), India leads cross-functional projects that requires collaboration and partnership with Amazon businesses, geographical units and technical subject matter experts (SMEs). The projects are focused on initiatives to continually reduce risks and improve network Workplace, Health and safety (WHS) standards and procedures. Individuals...

Amazon is looking for a motivated individual for the profile of Program Manager-II to lead the shipper experience charter for its Amazon Shipping team.Key job responsibilitiesIn this role, Key job responsibilities include1.Defining overall strategy to execution roadmap (OP plan) for policy, program, product initiatives, ensuring stakeholder buy in and...

Description : Business Title: Tech Team Lead Location : Bangalore KEY RESPONSIBILITIES: Proficient in communicating with international colleagues in spoken and written English, adept at reading the room's tone and body language to seamlessly integrate as a core team member. Comfortable and confident in making strong recommendations...

About PhonePe Group:  PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and...

Alexa answers to billions of customer requests and is getting smarter each day in her ability to answer all different category of questions and carrying on day to day tasks for customers. Along with this scale and rich functionality, comes the challenge of keeping latency low for our highly distributed systems architecture. We must continuously innovate to...

Job Description :We are seeking a talented Oracle Sales CX Consultant with experience in implementing and customizing Oracle Sales Cloud modules to join our team. As an Oracle Sales CX Consultant, you will be responsible for designing, configuring, and optimizing Oracle Sales Cloud solutions to meet our clients' business requirements and drive sales...

The Alexa Shopping team is looking for a Operations Manager, who will play a pivotal role in shaping the future of the shopping experience for customers worldwide.We at Alexa Shopping enable Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through Reinforcement Learning from Human Feedback...