Information Technology Service Management Consultant

2 weeks ago


India Nityo Infotech Full time

Location : Remote


Experience and Skill Sets:

* Must have BS Compute Science or equivalent with minimum 8+ years or more experience in core Service-now implementation, support

* ITIL V3 Foundation Certification preferred .

Strong Experience in ServiceNow Customer Service Management implementation and Industry Experience

* Extensive hands-on experience of working with script-based ServiceNow components such as business rules, script includes, client scripts, Ul pages etc.

* Good knowledge of ServiceNow development best practices.

* Good knowledge of ServiceNow platform administration.

* Experience in creating ServiceNow costume applications.

* Customizing ServiceNow applications.

* Good knowledge on service portal with experience coding in AngularJS. Architectural and hands-on Integrations experience with Enterprise suite applications.

* Experience with integrations to other systems using the MID server and direct/Scripted web services.

* Knowledge and experience with JavaScript, PowerShell, JSON, REST and SOAP.

* Monitor health, environment upgrade/clone, usage and overall compliance of the application .

* Good functional knowledge on ITSM, ITOM,CSM and other ServiceNow functions.

* Desired ServiceNow Trainings/Certifications: ServiceNow System Administration, ServiceNow Advanced System Administration, Scripting in ServiceNow, ServiceNow Orchestration, Application Development in ServiceNow, ServiceNow Customer Service Management

* Strong engineering leadership skills with a proven track record of success on large/highly complex projects preferably in the area of Enterprise Apps and Integration. Must have the ability to communicate technical issues and observations.


Gunjan Arora

Team Lead- HR



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