Internal Sales Executive

2 weeks ago

Pune, India Frido Full time
Company's Description :Frido by Arcatron Mobility is an innovative company based in Pune. It is building innovative products to enhance everyday activities such as walking, sitting, and sleeping. Our award-winning products, which include wheelchairs, shoe inserts, and seat cushions, have earned both Amazon's Choice and Best Seller tags in the Indian market. Our mission is to enable people to lead pain-free lives and equip them with the freedom to do more with our range of innovative products.

We believe that our products will help people live a better and more comfortable life. Our team is committed to continuous innovation to create more solutions that can benefit more and more people.

Website: Responsibilities:

1. Contact and engage customers who have abandoned their carts through various communication channels such as email, phone calls, or messaging platforms.2. Persuade customers to complete their purchases by addressing their concerns, offering assistance, and providing incentives if necessary.3. Assist in optimizing cart recovery strategies by analyzing customer behavior, identifying patterns, and suggesting improvements to increase conversion rates.4. Maintain accurate records of customer interactions and follow-up actions taken to ensure efficient tracking and reporting.5. Collaborate with cross-functional teams, including marketing and customer support, to coordinate efforts and enhance the cart recovery process.6. Stay updated on industry trends, best practices, and technological advancements related to cart recovery techniques.7. Continuously monitor and evaluate the effectiveness of cart recovery campaigns, making adjustments as needed to achieve desired outcomes.

Requirements:

1. Strong communication skills, both verbal and written, with the ability to engage and persuade customers effectively.2. Ability to handle objections from customers with professionalism and empathy, turning concerns into opportunities to provide solutions.3. A detail-oriented and organized approach to managing customer data, tracking interactions, and documenting follow-up activities.

Interested candidates can share their resume on

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