P2P Operations Specialist

At Nouryon, our global team of Changemakers takes positive action every day, to reach higher goals collectively and individually. We create innovative and sustainable solutions for our customers to answer society’s needs – today and in the future. Purpose of the job: The responsibility of the P2P Specialist is to facilitate and ensure the smooth and efficient operation of the end-to-end P2P process – from purchase requisition up-to payments - as per Nouryon standards. In this role, the P2P Specialist will support all businesspeople in the region to facilitate a flawless purchasing process, and the P2P Specialist will assist the P2P Supervisor in operational-related matters, providing performance analysis and advising on process improvements. About the job (Job Responsibilities). Help-desk support and supports adherence to end-to-end P2P process guidelines Serve as the first point of contact for P2P issues include escalation from/to external suppliers and business users. Guide and support the business in the region through the process of setting-up adequate purchase requests and purchase orders (ARIBA, SAP). Monitor quality of purchase orders and provide feedback to purchase requestors to improve first-time right invoice handling. Guide and support the business with the timely execution of goods and service receipts (‘GR/SR’). Monitor timely execution of GR/SR and provide feedback to purchase requestors to improve first-time right invoice handling. Support in addressing master-data issues, authorization issues, etc. Key user interacts with IM through logging of tickets and involved in testing P2P process changes in SAP/ARIBA. Maintain and administer all P2P-related IM tickets. Guide end-users to the available training material and provide functional explanation to training material to the end-users in the region. Ensure systems are used in an optimized way and fully aligned to the business processes as agreed by the P2P GPO to enable operational efficiency. Run and prepare KPI reporting on a periodical basis. Support with complex invoice processing activities Establish and maintain seamless coordination & cooperation with all departments of Nouryon to ensure maximum process efficiency and productivity. Communicate and follow up with internal departments to resolve invoice issues and determine methods for expediting problem payments. Conduct root cause analysis and resolve problems associated with the processing of invoices and purchase orders. Monitor responses to vendor queries and coordinate resolution of recurring issues in a timely and efficient manner to ensure stakeholder satisfaction. Ensure that all stakeholders are kept well informed of the P2P policies and procedures. Monitor the vendor’s portal, query mailbox, and follow up on invoice escalation. Monitor the E–invoice Power BI Dashboard. Perform miscellaneous job-related duties as assigned. Provide input for continuous improvement projects. Prepare and upload SOX controls. Support audit requests and special projects. We believe you bring (Education and Experience): University education in Accounting, Business Finance. Practical knowledge of P2P accounting in ARIBA, SAP. At least 3-4 years of relevant working experience. Experienced in using Microsoft Office. English (strong). Please apply via our online recruitment system. We will not accept applications via e-mail. Once it's with us we will review to see if we have a match between your skills and the role For more information about our hiring process, visit: nouryon.com/careers/how-we-hire/ We look forward to receiving your application We kindly ask our internal candidates to apply with your Nouryon email via Success Factors. We’re looking for tomorrow’s Changemakers, today. If you’re looking for your next career move, apply today and join Nouryon’s worldwide team of Changemakers in providing essential solutions that our customers use to manufacture everyday products such as personal care, cleaning, paints and coatings, agriculture and food, pharmaceuticals, and building products. Our employees are driven by the wish to make an impact and actively drive positive change. If that describes you, we will gladly make way for your ambitions. From day one we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international, diverse, and proactive working environment. Visit our website and follow us on LinkedIn. #WeAreNouryon #Changemakers