IT Systems Administrator

3 weeks ago


india ZENEX STAFFING SOLUTIONS PRIVATE LIMITED Full time

IT Systems Administrator

Location:- Remote

Duration:- Contract

Responsibilities of IT Systems Administrator

  • Technical support and administration of the Atlassian product suite including Confluence, Jira Software, and Jira Service Management and related plugins

  • Collaborate with end users to design and implement automation rules and scripts to meet business requirements

  • Maintain runbooks and related documentation

  • Customizing workflows, issue types, fields, and screens to meet the needs of the organization

  • Setting up and configuring dashboards and reports to provide project status and progress visibility

  • Advise users on how to optimize their use of these applications to support/ align with related business processes

  • Evaluate and implement plugins and integrations

  • Participate in all agile ceremonies

  • Participate in testing and implementing upgrades

  • Work with IT Product Managers and Engineers on larger initiatives

  • Developing and maintaining integrations with other systems, such as source control and build systems

  • Troubleshooting and resolving technical issues with internal toolings

  • Training and supporting end-users on the use of Jira

Requirements for IT Systems Administrator

  • At least 5 years enterprise-level experience in Jira and Confluence system administration

  • Strong knowledge of Jira and Confluence configuration, administration, and integration

  • Experience with Jira plugins and Atlassian Marketplace applications

  • Experience with business analytics tools such as EazyBI or PowerBI

  • Familiarity with agile methodologies and project management workflows

  • Evaluate customer requests and tease out the underlying requirements and use cases

  • Strong communication and collaboration skills

  • Ability to work independently and in a team environment

  • Communicate in a clear and concise manner

  • Ability to work effectively in a remote-first work environment


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