Lead UX Researcher

4 days ago

Pune, India HDRF Full time
Lead UX Researcher, Bajaj FinservUX Research UsabilityAbout Bajaj Finserv

Banking and Finance Consumer Internet Technology

Founded in April 2007, Bajaj Finserv is the financial arm of the Bajaj group. We believe in a simple philosophy to never settle for good and go for great. This reflects in our extensive product portfolio that spans across 3 broad categories- lending, insurance and wealth advisory. With 24 products spread across 12 product lines, we're one of the fastest growing and most diversified NBFCs in India. Our footprint spans the length and breadth of India.Bajaj Finance Limited, is the lending and wealth advisory arm of Bajaj Finserv Limited. It is the most diversified non-bank in the country with multiple product lines across consumer, commercial and SME finance, making it one of the most profitable companies in the category.

See LessCompany Size:Large-scale / GlobalCheck us out @ LocationViman Nagar, Pune

Maximum CompensationOpen to discussionExperience Required7 - 14 yearsWorking Days6 days/weekRole & ResponsibilitiesBuild and establish the best UX research methodologies for the function to drive product innovations that enhance user experience on the websiteIndependently lead and conduct UX research projects across products to generate actionable insights using a variety of methods (e.g., product analytics, web analytics, surveys, contextual interviews, moderated/unmoderated usability testing, card sort, etc.)Conduct exploratory research to identify unknown gaps and opportunities using existing data (product analytics, web analytics and customer behaviour) and new data from initiated studies.Lead critical research efforts and conduct complex multi-phase, mixed-method studies that deepen our understanding of the user experience and drive the customer experience strategyEstablish the best quantitative or qualitative research methodologies for the function.Analyze and synthesize findings to define user personas, user flows, user journeys, experience maps, storyboards as well as task flows; develop strategies and ideas for incorporating into product designs, and work with the team to share research and translate findings into actionablesWork with UX designers, data analytics team, product and business managers to understand information needs/gapsEfficiently translate complex research data into meaningful and consumable insights and assist UX designers in concepts and designsFollow established human-computer interface (HCI) design principles and best-practicesCreate and manage a customer experience metrics to regularly monitor the Digital Experience Score (DXS) encompassing all experience, efficiency and hygiene related metrics.PARTNER MANAGEMENT

Build a partner ecosystem for UX research, journey creation, usability testing and CUGEvaluate vendor capabilities, negotiate terms and review their performance/deliverablesParticipate and own the onboarding of all new partners in the ecosystemCreate a partner engagement framework and drive the same consistently to build stronger relationshipsIdeal Candidate10+years experience in UX research industryDegree and relevant experience in Computer Science, Human-Computer Interaction, Human Factors, Data Science, Cognitive Science, or related fieldsProficient working knowledge in HCI research methods, data analytics, multivariate statistics, experimental design, and behavioral analysisProficiency in quantitative and qualitative UX research methods including data analytics, A/B testing, field observations, contextual inquiry, interviews, surveys, interviews, card sorts, concept/feature testing, moderated/unmoderated usability testing, etc.Proficiency in using a variety of UX industry tools used for design, testing, analysis, and documentation/presentation, E.g., Google Analytics, HotJar, Content Square, Notion, Maze, Lookback, Miro, Figma, UserTesting.com, TryMy UI, Qualtrics.Passionate, creative, open-minded, persistent and having a highly collaborative mindsetExemplary attention to detailExcellent stakeholder management, including the ability to deal with stakeholders at all levelsAbility to work in self-directed, fast-paced, results-oriented environmentComfortable dealing with ambiguity and entrepreneurial mindsetPerks, Benefits and Work CultureOur people define our passion and our audacious, incredibly rewarding achievements. Bajaj Finance Limited is one of Indias most diversified Non-banking financial companies, and among Asias top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations were present in India.

  • Lead UX Researcher

    5 days ago

    pune, India HDRF Full time

    Lead UX Researcher, Bajaj Finserv UX Research Usability About Bajaj Finserv Banking and Finance Consumer Internet Technology Founded in April 2007, Bajaj Finserv is the financial arm of the Bajaj group. We believe in a simple philosophy to never settle for good and go for great. This reflects in our extensive product portfolio that spans across 3 broad...

  • UX Researcher

    3 weeks ago

    Pune, India Sekel Tech (India) Full time

    Roles and Responsibilities - Conduct user research via various methods, like testing, interviews, and surveys. - Document existing product features and functions, identifying potential areas for improvement. - Identify and analyse user and market pain points to inform product development. - Develop user personas and map out user journeys. - Evaluate product...

  • UX Researcher

    2 weeks ago

    Pune, Maharashtra, India Intangles Lab Full time

    Job Brief: - Collaborating with UX designers and product managers to understand research needs and work cross-functionally with multiple stakeholders to provide experience insights - Understand and analyse user needs and problems through a range of qualitative and quantitative methods, including interviews, and usability tests. - Synthesise research and...

  • UX Concept

    4 weeks ago

    pune, India NorthStar HR Consultants Full time

    Job Title: UX Concept & Research ManagerJob Location: PuneWe are seeking a dynamic and experienced UX Concept & Research Manager to join our innovative team. As the UX Concept & Research Manager, you will play a crucial role in shaping the user experience strategy by leading conceptualization efforts and overseeing user research initiatives. You will...

  • UX Specialist

    3 months ago

    Pune, India Advitha Tech Solutions Full time

    Job description :We are looking for an experienced UX Research Specialist to join our team. As a UX Research Specialist at our company, you will be responsible for conceptualizing and forming product and website improvements and features. In addition, you will be evaluating the usability and success of all of our marketing touchpoints. UX Research Specialist...

  • UX Specialist

    2 months ago

    Pune, Maharashtra, India Advitha Tech Solutions Full time

    Job description :We are looking for an experienced UX Research Specialist to join our team. As a UX Research Specialist at our company, you will be responsible for conceptualizing and forming product and website improvements and features. In addition, you will be evaluating the usability and success of all of our marketing touchpoints. UX Research Specialist...

  • UX Specialist

    3 months ago

    Pune, India Advitha Tech Solutions Full time

    Job description :We are looking for an experienced UX Research Specialist to join our team. As a UX Research Specialist at our company, you will be responsible for conceptualizing and forming product and website improvements and features. In addition, you will be evaluating the usability and success of all of our marketing touchpoints. UX Research Specialist...

  • UX Concept

    1 month ago

    Pune, India NorthStar HR Consultants Full time

    Job Title: UX Concept & Research ManagerJob Location: PuneWe are seeking a dynamic and experienced UX Concept & Research Manager to join our innovative team. As the UX Concept & Research Manager, you will play a crucial role in shaping the user experience strategy by leading conceptualization efforts and overseeing user research initiatives. You will...

  • UX Concept

    4 weeks ago

    Pune, India NorthStar HR Consultants Full time

    Job Title: UX Concept & Research Manager Job Location: PuneWe are seeking a dynamic and experienced UX Concept & Research Manager to join our innovative team. As the UX Concept & Research Manager, you will play a crucial role in shaping the user experience strategy by leading conceptualization efforts and overseeing user research initiatives. You will...

  • UX Concept

    1 month ago

    Pune, India NorthStar HR Consultants Full time

    Job Title: UX Concept & Research Manager Job Location: PuneWe are seeking a dynamic and experienced UX Concept & Research Manager to join our innovative team. As the UX Concept & Research Manager, you will play a crucial role in shaping the user experience strategy by leading conceptualization efforts and overseeing user research initiatives. You will...

  • UX Concept

    4 weeks ago

    Pune, India NorthStar HR Consultants Full time

    Job Title: UX Concept & Research Manager Job Location: Pune We are seeking a dynamic and experienced UX Concept & Research Manager to join our innovative team. As the UX Concept & Research Manager, you will play a crucial role in shaping the user experience strategy by leading conceptualization efforts and overseeing user research initiatives. You will...

  • UX Concept

    1 month ago

    Pune, India NorthStar HR Consultants Full time

    Job Title: UX Concept & Research Manager Job Location: PuneWe are seeking a dynamic and experienced UX Concept & Research Manager to join our innovative team. As the UX Concept & Research Manager, you will play a crucial role in shaping the user experience strategy by leading conceptualization efforts and overseeing user research initiatives. You will...

  • UX Concept

    1 month ago

    pune, India NorthStar HR Consultants Full time

    Job Title: UX Concept & Research Manager Job Location: Pune We are seeking a dynamic and experienced UX Concept & Research Manager to join our innovative team. As the UX Concept & Research Manager, you will play a crucial role in shaping the user experience strategy by leading conceptualization efforts and overseeing user research initiatives. You will...

  • UX Concept

    4 weeks ago

    Pune, India NorthStar HR Consultants Full time

    Job Title: UX Concept & Research Manager Job Location: PuneWe are seeking a dynamic and experienced UX Concept & Research Manager to join our innovative team. As the UX Concept & Research Manager, you will play a crucial role in shaping the user experience strategy by leading conceptualization efforts and overseeing user research initiatives. You will...

  • UX Researcher

    3 weeks ago

    Pune, India Jade Global Full time

    ID: 6171 | 5-8 yrs | Pune | careers Tasks - the role involves but is not limited to the following: - Develop, improve and execute user research plans that span multiple projects - Raise and propose resolution of research issues affecting multiple aspects of the apps and products - Identify user problems and recommend options and solutions - Work...

  • UX Concept

    4 weeks ago

    Pune, India North Star HR Consultancy Full time

    Job Title : UX Concept & Research Manager. Job Location : Pune. We are seeking a dynamic and experienced UX Concept & Research Manager to join our innovative team. As the UX Concept & Research Manager, you will play a crucial role in shaping the user experience strategy by leading conceptualization efforts and overseeing user research initiatives. You will...

  • UX Concept

    4 weeks ago

    Pune, India North Star HR Consultancy Full time

    Job Title : UX Concept & Research Manager. Job Location : Pune. We are seeking a dynamic and experienced UX Concept & Research Manager to join our innovative team. As the UX Concept & Research Manager, you will play a crucial role in shaping the user experience strategy by leading conceptualization efforts and overseeing user research initiatives. You will...

  • UX Concept

    4 weeks ago

    Pune, Maharashtra, India North Star HR Consultancy Full time

    Job Title : UX Concept & Research Manager. Job Location : Pune. We are seeking a dynamic and experienced UX Concept & Research Manager to join our innovative team. As the UX Concept & Research Manager, you will play a crucial role in shaping the user experience strategy by leading conceptualization efforts and overseeing user research initiatives. You will...

  • UX Concept

    4 weeks ago

    pune, India North Star HR Consultancy Full time

    Job Title : UX Concept & Research Manager. Job Location : Pune. We are seeking a dynamic and experienced UX Concept & Research Manager to join our innovative team. As the UX Concept & Research Manager, you will play a crucial role in shaping the user experience strategy by leading conceptualization efforts and overseeing user research initiatives. You will...

  • UX Concept

    4 weeks ago

    Pune, Maharashtra, India North Star HR Consultancy Full time

    Job Title : UX Concept & Research Manager. Job Location : Pune. We are seeking a dynamic and experienced UX Concept & Research Manager to join our innovative team. As the UX Concept & Research Manager, you will play a crucial role in shaping the user experience strategy by leading conceptualization efforts and overseeing user research initiatives. You will...