Erp functional consultant

3 weeks ago

Gurgaon, India Clinikally Full time

Key Responsibilities :- Own the Business Central ecosystem by taking a full handover from the outsourced implementation team, ensuring deep understanding of all customisations, integrations, workflows, and ongoing initiatives.- Serve as the primary functional expert and go-to contact for all Business Central–related requirements across the organisation.- Work closely with stakeholders to analyse, document, and optimise business processes, with strong focus on e-commerce, OMS, WMS, P2 P, R2 R, O2 C, and finance operations.- Convert business requirements into clear functional specifications, collaborating with developers to ensure accurate and efficient customisations.- Build, lead, and mentor an internal team of Business Central developers to support custom enhancements and continuous improvement.- Oversee and manage integrations with custom-built websites/apps, courier partners, banking systems, and other third-party platforms using APIs and related technologies.- Ensure smooth operations, maintenance, and continuous improvement of the Business Central environment to meet evolving business needs.- Provide training, support, and guidance to internal users to enhance adoption and system utilisation.- Stay current with the latest Business Central features, updates, and best practices for ongoing optimisation.Key Requirements :- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.- 5+ years of hands-on experience as a Business Central / Dynamics NAV Functional Consultant, with proven success in implementations and customisations.- Strong understanding of e-commerce business processes and operational workflows.- Practical experience across OMS, WMS, P2 P, R2 R, O2 C, and finance modules in Business Central.- Prior experience handling handover and knowledge

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