Associate Manager

3 weeks ago


bangalore, India Razorpay Full time

Razorpay was founded by and Harshil Mathur in . Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India. 

We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital).

Razorpay is one of the leaders among FinTech players in India, and our customer obsession has played a huge role in paving the way till here. We are looking for a candidate with comprehensive knowledge about AML, KYC policies, fraud control, risk categorisation policies, monitoring, evaluation, review, and report associated thereto.Candidates with prior experience working with Banks, Payment gateways, Marketplaces, andFintech domain preferred.

This is a permanent role that requires strong knowledge & experience working in theMerchant acquiring side of the payments business. The role will focus on the KYC due diligence, website assessment and risk assessment associated with the merchant onboarding and monitoring covering all aspects of business model validation.

Role and Responsibilities:

Merchant due diligence, Onboarding KYC Validations, Transaction monitoring. Monitor online transactions of merchants, identify patterns, and report any fraudulent activity. Conduct thorough investigations on suspicious activities and take an informed decision and propose suitable recommendations to process/ product level changes where necessary. Ensure the merchants are fully compliant to the present standards of the Company. Coordinate with internal stakeholder to correct deviations on merchant onboarding and ensure they are brought to compliance. Provide detailed report of the review conducted on merchants and critical gaps identified during the review along with status

Role Requirements:

Experience in Fin Tech Industry. Understanding of KYC due diligence and website monitoring of the existing/new merchants. Proven experience in risk management, early fraud detection preferably in the payments field domain. In-depth knowledge of the banking / payment industry standards, Indian regulations and current market practices. subject matter expert with comprehensive knowledge about AML, KYC policies, fraud control, risk categorisation policies, monitoring, evaluation, review, and report associated. Excellent knowledge of reporting procedures and record keeping guidelines. Ability to communicate clearly and precisely to the point. Demonstrate the ability to plan and execute projects single handedly. Has high ethical standards and are able to work diligently to complete duties. Ability to work independently; take initiative; and adapt to change. Strong interpersonal and verbal/written communication skills. Must be able to multi-task and thrive in a fast paced, high intensity, high demand and deadline driven environment. Demonstrate a strong sense of urgency by responding immediately to escalated issues and rapidly changing priorities. Must possess critical thinking, analytical and problem solving skills to be used in operational planning and evaluation. Ability to deal with highly confidential information in a professional manner Experience Required - 5+Years

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