Consulting-BO-Cloud Engineering-Associate Director-Service Delivery

Your potential, unleashed.

India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond.

At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters.

The team

Deloitte is working with global customers on cloud technologies to help unlock growth, stability, and sustainability by enabling them to spot unseen business trends through curation, transformation, and blending of data. In our endeavors for continued expansion, we’re searching for like-minded individuals to help us ‘take it to the next level’.

You will also be required to participate in stakeholder management, highlight risks, propose deliver plans and estimate for time and team size based on requirements. Hence, adequate levels of communication skills and relevant experience in handling such situations is desired. 

Your work profile

As an Associate Director in our Cloud Engineering Team you’ll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations: -

Your main responsibilities will be:

Delivering service that meets SLA and delights the customer. (SLA achieved & high customer satisfaction)
Managing financial performance and productivity improvements .(Value for customer, enhanced margin and P&L performance v Plan)
Owns delivery of service through service delivery team across a number of services . Relationship management of all key clients in a challenging environment, including senior stakeholders and Management of regular contractual meetings Stakeholder management of internal customers as the account lead including but not limited to Procurement, Billing, Credit Control, Sales, Value Proposition Development, Commercial Group, Finance Team, Health & Safety Team and Senior Management
Creation and ownership of management information reporting and quarterly business reporting .
Work with technical groups and business owners to make sure they can identify and diagnose potential customer quality issues before they become actual problems.

Desired qualifications

Experience in assisting the application and development teams in coordinating tasks, releases, testing and closure of issues
Identification of process improvement and management of change.
Create coordination and collaboration with other teams to support development activities.
Escalation management combined with executive communication.
Send reports to SBU/customer and tracking key performance metrics.
Develop, deliver and manage on maintenance releases for the KMF in partnership with the KMF Development and Test Manager .
Manage the Service Portfolio.
Ensure processes exist for Change Management, plan for Demand Management & oversight of Incident Management functions.
Audit the service management processes (Incident Management, Change Management, Problem Management).

Location and way of working

Base location: Coimbatore, Mumbai, Delhi Hybrid is our default way of working. Each domain has customised the hybrid approach to their unique needs.

Your role as a Associate Director

We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.

In addition to living our purpose, Senior Executive across our organization must strive to be:

Inspiring - Leading with integrity to build inclusion and motivation Committed to creating purpose - Creating a sense of vision and purpose Agile - Achieving high-quality results through collaboration and Team unity Skilled at building diverse capability - Developing diverse capabilities for the future Persuasive / Influencing - Persuading and influencing stakeholders Collaborating - Partnering to build new solutions Delivering value - Showing commercial acumen Committed to expanding business - Leveraging new business opportunities Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization Effective communication – Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for

the success of engagement(s)

Managing change - Responding to changing environment with resilience Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive.

How you’ll grow

Connect for impact

Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our and our .

Empower to lead

You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about

Inclusion for all

At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters.

Drive your career

At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about

Everyone’s welcome… entrust your happiness to us

Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you.

Interview tips

We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to.

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As one of the leading professional services organisations, Deloitte is where you will find numerous opportunities to succeed and realise your full potential.

The team
Deloitte is working with global customers on cloud technologies to help unlock growth, stability, and sustainability by enabling them to spot unseen business trends through curation, transformation, and blending of data. In our endeavors for continued expansion, we’re searching for like-minded individuals to help us ‘take it to the next level’.

You will also be required to participate in stakeholder management, highlight risks, propose deliver plans and estimate for time and team size based on requirements. Hence, adequate levels of communication skills and relevant experience in handling such situations is desired. 

What we need from you

Job Title: Cloud Security Engineer
Job Overview: The Cloud Security Engineer is responsible for designing, implementing, and maintaining security measures to protect an organization's cloud-based assets. This role involves collaborating with various teams to identify security risks, develop security solutions, and ensure compliance with industry standards and regulations.
Key Responsibilities:
1. Cloud Security Architecture:
• Design and implement security architecture for cloud environments (e.g., AWS, Azure, Google Cloud).
• Evaluate and recommend security tools, technologies, and best practices.
2. Security Assessments:
• Conduct regular security assessments and vulnerability scans of cloud infrastructure and applications.
• Perform threat modeling and risk assessments to identify potential vulnerabilities.
• Perform vulnerability assessments and penetration testing on endpoints
3. Identity and Access Management (IAM):
• Manage and enforce IAM policies and controls for cloud services.
• Implement and monitor authentication and authorization mechanisms.
• Familiar with PAM Solutions 
4. Data Security:
• Implement encryption, data masking, and access controls to protect sensitive data.
• Ensure data compliance with regulatory requirements (e.g., GDPR, HIPAA).
5. Network Security:
• Configure and monitor network security controls, including firewalls and virtual private networks (VPNs).
• Implement security groups and network segmentation.
6. Security Monitoring and Incident Response:
• Set up and maintain security monitoring tools and systems.
• Develop and execute incident response plans in the event of security breaches.
• Familiar with SIEM Solutions 
7. End Point Security Solutions 
• Design, Deployment and manage endpoint security solutions including antivirus, anti-malware, intrusion detection/prevention systems, and endpoint detection and response (EDR) tools
• Develop and enforce endpoint security policies and configurations to minimize vulnerabilities
8. Security Automation:
• Automate security processes and tasks to enhance efficiency and reduce manual errors.
• Implement continuous security monitoring and reporting.
9. Cloud Provider Security Services:
• Utilize native security services offered by cloud providers (e.g., AWS Security Hub, Azure Security Center).
• Configure and manage security features specific to the chosen cloud platform.
10. Security Training and Awareness:
• Provide security training and guidance to development and IT teams.
• Raise awareness of security best practices and policies.
Qualifications:
• Bachelor's degree in Computer Science, Information Security, or a related field (Master's preferred).
• Professional certifications such as Certified Cloud Security Professional (CCSP), Certified Information Systems Security Professional (CISSP), or Certified Ethical Hacker (CEH).
• Extensive experience in cloud security, including working with major cloud service providers.
• Strong knowledge of cybersecurity principles, protocols, and best practices.
• Proficiency in scripting and automation (e.g., Python, PowerShell).
• Excellent problem-solving and communication skills.
• Ability to work collaboratively in cross-functional teams.
Experience:
• Typically, 3+ years of experience in cloud security or a related field.
• Prior experience with security operations, incident response, or penetration testing is a plus.
A Cloud Security Engineer plays a crucial role in maintaining the security posture of an organization's cloud infrastructure. They must stay updated on emerging threats and technologies to adapt security measures accordingly and protect valuable digital assets. Develop and enforce endpoint security policies and configurations to minimize vulnerabilities.

Your role as a leader

At Deloitte India, we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society, and make an impact that matters.

In addition to living our purpose, managers across our organisation:

Develop self by actively seeking opportunities for growth, share knowledge and experiences with others, and act as a strong brand ambassadors Understand objectives for clients and Deloitte, align own work to objectives and set personal priorities Seek opportunities to challenge self Collaborate with others across businesses and borders to deliver and take accountability for own and team results Identify and embrace our purpose and values and put these into practice in their professional life Build relationships and communicate effectively in order to positively influence peers and other stakeholders

Professional growth

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. 

Benefits

At Deloitte, we know that great people make a great organisation. We value our people and offer employees a broad range of benefits. 

Our purpose

Deloitte is led by a purpose: To make an impact that matters.

Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work—always striving to be an organisation that is held up as a role model of quality, integrity, and positive change. 

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