Voip Network Engineer

3 weeks ago

Bengaluru, Karnataka, India Capgemini Engineering Full time

Role : UCCE Engineer

Summary :

We're looking for a seasoned UCCE Engineer to join our team in Bangalore. If you have strong hands-on experience with Cisco Contact Center Enterprise components and a passion for delivering seamless customer experiences, this opportunity is for you

Location: Bangalore

Experience: 5–10 Years

Notice Period: 45–60 Days

Key Responsibilities:

  • Install and configure UCCE components including ICM, CVP, CUIC, Finesse, CCMP, VVB, CUSP
  • Collaborate with cross-functional teams to design and implement efficient call flows
  • Provide consulting and technical support to clients and internal stakeholders
  • Troubleshoot and resolve issues related to UCCE components and deployments
  • Participate in solution design discussions and contribute to high-level architecture planning

Must-Have Skills:

  • Proven experience in installation and configuration of UCCE components
  • Strong consulting skills with excellent communication and presentation abilities
  • Basic troubleshooting and design knowledge of UCCE components and call flows

Good-to-Have Skills:

  • High-level design understanding of UCCE architecture
  • In-depth knowledge of CVP deployment model call flows

If you or someone you know fits this role, feel free to DM me or share your resume at

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