MakeMyTrip | Lead Data Scientist | india

1 day ago


india MakeMyTrip Full time

Location: MakeMyTrip, Bangalore

Experience Level: 5-7 years

Position: Lead Data Scientist

Education: BE/BTech from Tier 1 institutes (IITs/IIITs/NITs). Preferably MS in CS/NLP/KGs/Vision at top tier institute, for lead DS.


Reimagine Travel decisions with the power of AI @ MakeMyTrip. MakeMyTrip has been AI/ML/Data/Platform powered organization. We are now shaping the future of travel for Bharat customers, with GenAI-centric innovations, leveraging SLMs, Vernacular STT/TTS, and travel content systems. Join us to take these systems, chatbots, Cx, content to next orbit of excellence.


About the Role:

As a Lead data scientist , you will:

  • Develop and fine-tune/retrain multi-lingual SLMs with AI agentic functions, for Travel Destination expert, Myra Bot-orchestration, Hotel semantic search and customer support Myra bot agent assist use cases.
  • Build custom NLI/reward scoring models for SLM response evaluation, beyond using LLM as a judge.
  • Build active learning pipelines (data and model) for NLP/NER/Intent, travel centric embeddings, custom SLM training.
  • Build conversational NLP systems to dynamically adapt and understand intents/NLP/NER across all lines-of-businesses, for Myra chatbot-orchestration.
  • Ensure end-to-end quality, integration/experience testing, with objective evaluation metrics and A/B evaluation mindset.
  • Mentor engineers for SLM/GenAI analytics
  • Cross team collaboration , maximise collective output, scale for millions of customers.


What You Bring:

  • Deep experience in NLP, NLI, tiny/small LM, base LMs (both transformer and BERT based architectures).
  • Extensive experience in conversational NLP systems.
  • Experience in SLM re-training/pruning
  • Experience in retriever frameworks in Q&A bots.
  • Experience in contrastive learning, graph learning based embedding methods with heterogenous features.
  • Preferably experience in building NLP active learning pipelines.
  • Demonstrable experience in scaling your models to large scale search systems is a plus.
  • Very good critical reasoning skills, data centric NLP/NLI systems.
  • Must have temperament and hunger to work in fast-paced environment.


Why Join Us?

Be part of a team revolutionizing the travel industry with cutting-edge AI and Generative AI technologies, impacting millions of users worldwide.



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