Module Lead

Job Description

Analyze requirements and develop technical solutions aligning to Salesforce best practices. Based on user requirements analysis, provide solutioning to customer which meets customer expectations. Define optimal design and solution to client provided requirements. Deliver customer requirements within agreed timelines and adhering to SLAs agreed. Drive the team for delivery excellence. Innovate via conceptualizing new tools and accelerators toward competency building activities. Mentor and guide team members, providing support on project deliverables. Prepare functional designs, system configuration, perform relevant testing and deployment of the designed, business solution. Technically lead the team in Salesforce projects.

Required Technical/ Functional Competencies

Platform Development:

Hands-on experience in APEX Coding, Integrations, Customizations, Development Certifications, Lightening UI Aura Development, LWC Development.

Sales Cloud:

Hands-on experience in Configuring & customizing Sales Cloud modules: Salesforce Declaratives & Configurations, Account Management, Contract Management, Lead Management, Opportunity Management, Order Capture, Forecasting, Territory Management, Reports, Dashboards, Lightening UI Aura Development, LWC Development, CPQ.

Experience Cloud:

Hands-on experience of Cloud Modules & Functionalities like: Salesforce Declaratives & Configurations, Salesforce Community/Portal Configurations, Partner &/or Customer Onboarding, Lead Management, Account Management, Opportunity Management, Case Management, Article & Content Management, Standard & Custom Template Usage, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Development. Completion of all Experience Cloud Trailheads & Badges.

Service Cloud:

Hands-on experience in Configuring & customizing Service Cloud modules: Salesforce Declaratives & Configurations, Account Management, Contact Management, Case Management, Web to Case, CTI Integration, Social Channels, Omnichannel, Entitlements & SLA Management, Article & Content Management, Reports, Dashboards, Integrations, Lightening UI Aura Development, LWC Development.

Any Industry Clouds:

Hands-on experience in any Industry Cloud: B2B eCommerce, B2C eCommerce, Marketing Cloud (B2C Marketing), Pardot (B2B Marketing), Field Service Lightening/ServiceMax, HealthCloud, FinanceCloud, CPQ, Consumer goods Cloud etc. Completion of Trailheads & Badges for any of the Salesforce Industry Clouds.

Required Behavioral Competencies

Accountability:

Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team.

Collaboration:

Shares information within team, participates in team activities, asks questions to understand other points of view.

Agility:

Demonstrates readiness for change, asking questions and determining how changes could impact own work.

Customer Focus:

Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations.

Communication:

Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision.

Drives Results:

Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets.

Resolves Conflict:

Displays sensitivity in interactions and strives to understand others’ views and concerns.

Certifications

Min 5 SFDC Certifications At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

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