Education Matters | Operations Executive | india
1 week ago
Job Purpose:The Operations Executive will be responsible for managing and processing study abroad applications, coordinating with universities/university representatives, and ensuring smooth communication with branch offices. The role requires a detail-oriented, organized individual who thrives in a fast-paced, target-driven environment.
Probation Period:6 months
Key Roles and Responsibilities:
Application Management:Establish and maintain effective relationships with branch offices and associates to ensure timely receipt of applications.Conduct quality checks on applications to ensure they are complete, accurate, and meet university requirements.Dispatch applications to respective universities on the same day after quality checks and update the internal software.Build and strengthen relationships with global universities or their representatives, particularly in the application processing departments.Follow up with universities to improve response times and confirm application status.Coordination and Communication:Provide weekly pending offer reports to universities.Plan and execute systematic follow-ups to ensure timely responses to applications.Communicate updates and changes in application processes to the management.Streamline and maintain efficient communication between branches, universities, and internal teams.Database Management:Maintain and update a consolidated database of all student information.Utilize the internal software for effective data management.Send targeted Email/SMS communications to specific groups based on the database.Additional Responsibilities:Handle priority processing requests and ensure timely outcomes.Assess application quality and eligibility to match students with appropriate universities.Ensure smooth operations and compliance with the organization’s processes.
Qualifications and Experience:Education: Graduation or Post-Graduation in any discipline.Exper
ience:Minimum 1 to 2 years of experience in a similar role (preferred but not mandatory).Familiarity with operational processes in education or related sectors is advantageous.
Ideal Candidate Profile:Passionate about learning and multitasking.Comfortable working in a challenging and target-oriented environment.Strong attention to detail and organizational skills.Proficient in communication and building professional relationships.
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