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Customer Care Executive

4 weeks ago

Perungudi, India Lubdub Medical Technologies Pvt Ltd Full time
  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.

Job Type: Full-time

Pay: ₹15, ₹17,000.00 per month

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

Speak with the employer