Microsoft Dynamic 365 CRM business analyst

7 days ago

Vadodara, India Columbia Machine, Inc. Full time

The CRM Business Analyst will be responsible for the configuration, implementation, and optimization of Microsoft Dynamics 365 CRM across a global manufacturing organization. This role will ensure that the CRM system meets business needs, enhances usability, and drives adoption across multiple regions and functions. The ideal candidate will be an expert in CRM implementation, with experience in global, multi-currency, and multilingual environments, and a proven track record of leading successful projects in the manufacturing sector.

Experience required 5 to 7 years

Key Responsibilities

CRM Configuration & Implementation

· Lead the documentation, refinement, and optimization of Microsoft Dynamics 365 CRM to align with global business requirements.

· Collaborate with IT and business teams to configure CRM for multi-country, multi-currency, and multilingual operations.

· Enhance CRM usability by simplifying interfaces, workflows, and system navigation to improve user experience.

· Address CRM functionality specific to manufacturing processes, including custom equipment sales and aftermarket services.

User Adoption & Training

· Drive increased CRM adoption through training, usability improvements, and stakeholder engagement.

· Develop and implement metrics to measure CRM usage, user satisfaction, and system efficiency.

· Conduct user surveys and collect feedback to identify areas for improvement.

Global IT Collaboration

· Integrate with global IT teams (CSS IT and Vancouver IT teams) to align CRM projects with company objectives.

· Support the CSS team in expanding global IT support coverage.

· Provide expertise and guidance to ensure seamless integration across all regions.

Reporting & Optimization

· Create and maintain reports to track user activity, adoption rates, and system performance.

· Identify and implement process improvements to enhance CRM functionality and usability.

Job Types: Full-time, Permanent

Pay: ₹1,000, ₹1,200,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

  • Microsoft Dynamic 365 CRM business analyst

    2 days ago

    Vadodara, Gujarat, India Columbia Machine, Inc. Full time ₹ 10,00,000 - ₹ 12,00,000 per year

    The CRM Business Analyst will be responsible for the configuration, implementation, and optimization of Microsoft Dynamics 365 CRM across a global manufacturing organization. This role will ensure that the CRM system meets business needs, enhances usability, and drives adoption across multiple regions and functions. The ideal candidate will be an expert in...

  • CRM Business Analyst

    4 days ago

    Vadodara, India Columbia Machine, Inc. Full time

    Position Overview:We are seeking a dynamic and experienced CRM Business Analyst to support our global CRM initiatives. This role is critical in ensuring effective user adoption, driving process optimization, and enabling data-driven decision-making through robust reporting and collaboration with cross-functional teams worldwide. The CRM Business Analyst...

  • CRM Business Analyst

    3 days ago

    Vadodara, India Columbia Machine, Inc. Full time

    Position Overview:We are seeking a dynamic and experienced CRM Business Analyst to support our global CRM initiatives. This role is critical in ensuring effective user adoption, driving process optimization, and enabling data-driven decision-making through robust reporting and collaboration with cross-functional teams worldwide. The CRM Business Analyst will...

  • CRM Business Analyst

    2 days ago

    Vadodara, India Columbia Machine, Inc. Full time

    Position Overview:We are seeking a dynamic and experienced CRM Business Analyst to support our global CRM initiatives. This role is critical in ensuring effective user adoption, driving process optimization, and enabling data-driven decision-making through robust reporting and collaboration with cross-functional teams worldwide. The CRM Business Analyst will...

  • CRM Business Analyst

    3 days ago

    Vadodara, India Columbia Machine, Inc. Full time

    Position Overview:We are seeking a dynamic and experienced CRM Business Analyst to support our global CRM initiatives. This role is critical in ensuring effective user adoption, driving process optimization, and enabling data-driven decision-making through robust reporting and collaboration with cross-functional teams worldwide. The CRM Business Analyst...

  • Microsoft Dynamics 365, Business Central Developer

    7 days ago

    Vadodara, India Probluvantara Full time

    Job Title: Microsoft Dynamics 365 Business Central Developer Location:Vadodara, India Job Type:Full-Time Experience Required:4–5 Years Company:ProBluVantara About ProBluVantara ProBluVantara is a fast-growingsoftware development and IT solutions company, delivering enterprise-grade solutions across digital transformation, ERP systems, cloud, and modern...

  • CRM Business Analyst

    2 weeks ago

    Vadodara, Gujarat, India Columbia Machine, Inc. Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Position Overview:We are seeking a dynamic and experiencedCRM Business Analystto support our global CRM initiatives. This role is critical in ensuring effective user adoption, driving process optimization, and enabling data-driven decision-making through robust reporting and collaboration with cross-functional teams worldwide. The CRM Business Analyst will...

  • CRM Business Analyst

    7 days ago

    Vadodara, India Columbia Machine, Inc. Full time

    Position Overview: We are seeking a dynamic and experiencedCRM Business Analystto support our global CRM initiatives. This role is critical in ensuring effective user adoption, driving process optimization, and enabling data-driven decision-making through robust reporting and collaboration with cross-functional teams worldwide. The CRM Business Analyst will...

  • Microsoft Dynamics 365 Business Central Developer

    7 days ago

    Vadodara, India Probluvantara Full time

    Job Title: Microsoft Dynamics 365 Business Central Developer Location: Vadodara, India Job Type: Full-Time Experience Required: 6–10 Years Company: ProBluVantara About ProBluVantara ProBluVantara is a fast-growing software development and IT solutions company, delivering enterprise-grade solutions across digital transformation, ERP systems, cloud, and...

  • CRM Business Analyst

    6 days ago

    vadodara, India Columbia Machine, Inc. Full time

    Position Overview:We are seeking a dynamic and experienced CRM Business Analyst to support our global CRM initiatives. This role is critical in ensuring effective user adoption, driving process optimization, and enabling data-driven decision-making through robust reporting and collaboration with cross-functional teams worldwide. The CRM Business Analyst will...