Servicenow consultant

Service Now Developer (Contract / Ad Hoc) Engagement Type: Temporary, Hourly Basis Location: Remote (3–4 hours overlap with Perth, 4 hours availability in 7 AM to 2 PM IST ) Hours: 4–5 hours per day Rate: ₹ 2000 - ₹ 2500 per hour Duration: Approx. 100 hours (overall ₹2 - ₹2.5 L fees) About the Role We are seeking an experienced Service Now Developer to support our team following a recent implementation. The ideal candidate will help resolve existing platform issues , optimise processes, and upskill internal staff through knowledge transfer and best practice guidance. This is a hands-on, flexible role ideal for professionals who enjoy short-term technical engagements and mentoring. If you are a skilled Service Now Developer with strong ITSM expertise and are interested in a flexible engagement focused on impactful support and team enablement, we’d love to hear from you. Key Responsibilities Troubleshoot and resolve post-implementation issues within Service Now Configure and enhance ITSM processes and workflows Develop scripts and automation solutions Support integrations with Salesforce, Jira, Slack, and other systems Provide knowledge transfer and guidance to internal team members Collaborate remotely with at least 3–4 hours overlap with Perth (AWST) Required Skills & Qualifications ✔ Service Now Certified Developer and/or Administrator ✔ Strong expertise in IT Service Management (ITSM) ✔ Hands-on experience with: Configuration & form design Scripting (Java Script / Service Now scripting) Workflow and automation design Third-party integrations (Salesforce, Jira, Slack) Excellent troubleshooting and communication skills Previous experience in knowledge sharing or mentoring preferred