Customer support analyst
3 weeks ago
Overview Practice Suite, Inc. is an innovative platform to enable medical practices and other healthcare facilities to create an amazing patient experience. As a single platform, Practice Suite has diverse features to modernize practices and take them to the next level. The Customer Support Analyst should have more than 3 years of solid experience in voice and non-voice support for US-based clients and should have good communication abilities in both verbal and written while consistently delivering high-quality service with minimal supervision. ROLE AND RESPONSIBILITIES We believe-- the best commandos are made in the battlefield and not in the academy visà-vis best customer support analysts are made in a dynamic work environment and not business schools. • 3+years’ experience in hard core voice/non-voice support, supporting US clients. • Excellent communication skills both oral and written. • Thinks independently and operate with limited supervision. • Assertive, goal-oriented and self-motivated. • Ability to multi-task, handle pressure and work under deadlines. • Detailed oriented with excellent telephone and spelling skills. • Solid typing and PC skills including proficiency with MS Word, Power Point & Excel. • Works well independently and within the team. • An ardent problem solver, one who always thinks from the customer’s perspective. • Fast learner who can grasp product domain knowledge. Skills – Experience in Medical Billing AR Calling domain will be preferred. Experience - 3-6 years Location – Mumbai or Kochi Shift - Night Shift (US Shift) WHO WE ARE Practice Suite is a national, fast-growing cloud computing software company based in Tampa, FL that provides a cloud-based 360° Office Platform to healthcare facilities. Practice Suite has an agile management team, high employee morale, and high customer satisfaction and retention. Practice Suite is growing rapidly and is being recognized as one of the 5 top cloud-based systems within healthcare. Please visit our website to learn more about us, at Practice Suite, Inc is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Practice Suite, Inc also complies with all applicable national, state and local laws governing nondiscrimination in employment
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Customer Support Analyst – US Healthcare
4 weeks ago
Mumbai, India PracticeSuite, Inc. Full timeOverviewPracticeSuite, Inc. is an innovative platform to enable medical practices and other healthcare facilities to create an amazing patient experience. As a single platform, PracticeSuite has diverse features to modernize practices and take them to the next level. The Customer Support Analyst should have more than 3 years of solid experience in voice and...
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Customer Support Analyst – US Healthcare
4 weeks ago
Mumbai, India PracticeSuite, Inc. Full timeOverviewPracticeSuite, Inc. is an innovative platform to enable medical practices and other healthcare facilities to create an amazing patient experience. As a single platform, PracticeSuite has diverse features to modernize practices and take them to the next level. The Customer Support Analyst should have more than 3 years of solid experience in voice and...
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Customer Support Analyst – US Healthcare
4 weeks ago
Mumbai, India PracticeSuite, Inc. Full timeOverview PracticeSuite, Inc. is an innovative platform to enable medical practices and other healthcare facilities to create an amazing patient experience. As a single platform, PracticeSuite has diverse features to modernize practices and take them to the next level. The Customer Support Analyst should have more than 3 years of solid experience in voice...
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Customer Support Analyst – US Healthcare
4 weeks ago
Mumbai, India PracticeSuite, Inc. Full timeOverview PracticeSuite, Inc. is an innovative platform to enable medical practices and other healthcare facilities to create an amazing patient experience. As a single platform, PracticeSuite has diverse features to modernize practices and take them to the next level. The Customer Support Analyst should have more than 3 years of solid experience in voice...
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It Support Analyst
2 weeks ago
Mumbai, Maharashtra, India Enermech Full time ₹ 2,00,000 - ₹ 8,00,000 per yearWe are looking for an experienced IT Support Analyst to join our team in Mumbai. This role requires expertise in desktop support, including computer hardware, software, and peripherals. The IT Support Analyst will handle daily IT support requests, manage the helpdesk system, and contribute to longer-term IT projects. The role offers opportunities to work...
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Hubspot Support Analyst
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Mumbai, India Marcus Evans Group Full timeMarcus Evans Group is a global leader in delivering high-impact business events, strategic conferences, and bespoke business intelligence solutions designed to drive success across industries. With a rich history of over 40 years, we specialize in connecting senior executives with innovative ideas and influential networks that fuel growth and enhance...
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Hubspot Support Analyst
3 weeks ago
Mumbai, India Marcus Evans Group Full timeMarcus Evans Group is a global leader in delivering high-impact business events, strategic conferences, and bespoke business intelligence solutions designed to drive success across industries. With a rich history of over 40 years, we specialize in connecting senior executives with innovative ideas and influential networks that fuel growth and enhance...
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Hubspot support analyst
3 weeks ago
Mumbai, India Marcus Evans Group Full timeMarcus Evans Group is a global leader in delivering high-impact business events, strategic conferences, and bespoke business intelligence solutions designed to drive success across industries. With a rich history of over 40 years, we specialize in connecting senior executives with innovative ideas and influential networks that fuel growth and enhance...
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Hubspot support analyst
4 days ago
Mumbai, India Marcus Evans Group Full timeMarcus Evans Group is a global leader in delivering high-impact business events, strategic conferences, and bespoke business intelligence solutions designed to drive success across industries. With a rich history of over 40 years, we specialize in connecting senior executives with innovative ideas and influential networks that fuel growth and enhance...
