Senior Associate

About the role:
We are seeking a technically proficient and compliance-aware IT Associate / IT Engineer to support and enhance our IT infrastructure within a finance-regulated environment. The ideal candidate will have hands-on experience across cloud platforms, endpoint management, cybersecurity, and network security, with a strong understanding of regulatory frameworks such as SEBI, RBI, and CSCRF.
Roles & Responsibility:
- Resolve 95% of IT-related issues within defined SLAs, ensure 98% user satisfaction, and maintain high-quality deliverables with minimal downtime.
- Conduct quarterly risk assessments
- Deploy, manage, and optimize services on AWS and Microsoft Azure
- Administer Microsoft 365 including Exchange Online, SharePoint, Teams, and OneDrive
- Configure and enforce policies using Microsoft Intune and MDM solutions
- Conduct and support Vulnerability Assessment and Penetration Testing (VAPT) audits
- Implement and monitor security controls aligned with financial regulatory frameworks
- Maintain endpoint protection and threat detection using Microsoft Defender and other tools
- Configure and manage FortiGate, Sophos, and SonicWall firewalls
- Monitor network traffic, enforce segmentation, and troubleshoot connectivity issues
- Administer Linux servers and automate tasks using PowerShell, Python, or Bash
- Maintain detailed records of configurations, incidents, and compliance reports
- Assist in preparing audit documentation and responding to regulatory inquiries
- Maintain system health, patching, and performance optimization across platforms
- Support VPN, secure remote access, and intrusion prevention systems
- Ensure 100% compliance with regulatory requirements contribute to long-term IT strategy with bi-annual reviews.
- Collaborate across teams to meet project goals on time
- Conduct bi-annual disaster recovery drills
- Implement at least two cost-saving initiatives annually.
- Maintain 100% server uptime through regular monitoring, enforce data security protocols, perform weekly data backups, and ensure all access controls are reviewed quarterly.
- Select and onboard IT vendors based on predefined criteria ensure 100% contract compliance and timely renewals, and monitor vendor performance quarterly, addressing any non-compliance within 2 weeks.
- Conduct semi-annual audits of software licenses, and ensure all systems are audit-ready with zero non-conformities & maintain up-to-date documentation of IT processes.
Your key qualifications & competencies:
- Any Graduate with CCNA or MCSE certified will be added advantage but not mandatory.
- 3–5 years of experience in IT roles within finance or regulated industries
- Strong knowledge of SEBI, RBI, or CSCRF compliance frameworks
- Hands-on experience with AWS, Azure, Microsoft 365, Intune, and MDM
- Proficiency in VAPT, cybersecurity best practices, and endpoint protection
- Knowledge of trading applications BOD - EOD, i.e., Odin and Omnesys is a must.
- Basic understanding of exchange setup software NEAT, Bolt. Bolt plus
- Excellent troubleshooting, documentation, and communication skills
- Knowledge of network troubleshooting of exchange lease line.
- Troubleshooting of email issues and outlook configuration.
- Basic understanding of Apple MAC Operating systems troubleshooting.
- Database Server like MS-SQL, MySQL installation, troubleshooting and Backup
- Understanding of corporate networks, LAN/WAN infrastructure (Networking, wireless, VPN, and security)
- Basic knowledge of Cloud Computing will be added advantage.
- Proficiency with shared storage technologies. G-suite, Office 365
- Proficiency with Microsoft operating systems installation and troubleshooting
- Language proficiency in English and Hindi is a must.
Ability to interact at all levels; communicate to team & stakeholders.

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