Sr System Reliability Engineer

1 month ago

india Fulcrum Digital Full time
Job Description

Who are we
Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

 

The Role

·        Plan, manage, and oversee all aspects of a Production Environment 

·        Define strategies for Application Performance Monitoring, Optimization in Prod environment

·        Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time.

·        Support deployment of code into multiple lower environments.  Supporting current processes with an emphasis on automating everything as soon as possible.

·        Design, develop and standardize Monitoring and Alerting mechanism for the supported applications.

·        Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover.

·        Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.

·        Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.

·        Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.

·        Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices.

·        Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.

·        Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity.

·        Work with a global team spread across tech hubs in multiple geographies and time zones.

·        Ability to share knowledge and explain processes and procedures to others.

·        Share knowledge and mentor junior resources

·        Able to perform on-call duties on a rotational basis.

·        Occasional off hours work required.


Requirements

Must Have –


  • Linux
  • Shell Scripting
  • ITIL / ITSM
  • PL/SQL
  • Application Troubleshooting
  • Experience in REST and WEB API Support
  • Experience in Cloud based apps Support
  • Proficient in DB queries
  • Good knowledge of Splunk/Dynatrace
  • Good in Application log analysis

 

Good To Have –


  • Jenkins - CI/CD - Basic / Good to have
  • Groovy Scripting/Yaml - Good to have
  • Git basic/bit bucket - Good to have
  • Ansible/Chef - Good to have
  • Even Framework architecture

 


Requirements
• Linux • Shell Scripting • ITIL / ITSM • PL/SQL • Application Troubleshooting • Splunk/Dynatrace

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