Operations Automation

JOB DESCRIPTION

Join a global leader in financial services and help shape the future of operational excellence. At J.P. Morgan Asset & Wealth Management, your expertise will power innovative solutions and drive impactful change. Be part of a diverse, collaborative team committed to delivering best-in-class results.

As a Senior Associate within Reference Data Management Operations, you lead process transformation and automation initiatives. You collaborate with cross-functional teams to analyze, design, and implement innovative solutions. You ensure operational efficiency, risk mitigation, and continuous improvement across data management processes.

Job Responsibilities

• Analyze current operational processes to identify automation opportunities.
• Drive end-to-end process improvement and automation projects.
• Design and develop solutions using Python, UiPath, Alteryx, Tableau, and Spectrum Workflow.
• Document project requirements and maintain artifacts in a common repository.
• Track and communicate action items, risks, issues, and dependencies to stakeholders.
• Ensure solutions comply with governance, risk, and control standards.
• Collaborate with stakeholders to deliver measurable benefits through automation.
• Partner with technology and analytics teams to create advanced automation solutions.
• Provide post-production support for enhancements and change requests.
• Apply industry best practices and coding standards for scalable solutions.
• Mentor and train team members on low-code tools and automation technologies.

Required qualifications, capabilities and skills

• Hold a bachelor's or advanced degree in a relevant field.
• Demonstrate 9+ years of experience in automation development.
• Exhibit hands-on expertise with Python, UiPath, Alteryx, Tableau, and Spectrum Workflow.
• Understand Agile, Scrum, and Waterfall SDLC and project management frameworks.
• Apply strong analytical, problem-solving, and communication skills.
• Manage stringent delivery timelines and resolve risks and dependencies.
• Adopt new tools quickly and work independently as a self-starter.

Preferred Qualifications, Capabilities, and Skills

• Utilize JIRA, Confluence, and SharePoint for project management and collaboration.
• Leverage process improvement methodologies such as Lean, Six Sigma, or BPM.
• Demonstrate exposure to financial products and asset classes in wealth and asset management.
• Guide teams in adopting low-code automation tools.
• Communicate effectively with diverse stakeholders.
• Influence and collaborate across multiple business functions.
• Enhance operational processes through innovative technology solutions.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.