Customer Success
2 weeks ago
Company DescriptionHappyLocate, established in 2016, simplifies employee relocations across 16,000+ pin codes. Whether it's house shifting, pet relocation, office moves, or house search assistance, our advanced technology and customized solutions ensure efficient management from planning to post-move support. Join our growing list of satisfied customers and experience reliable services with HappyLocate.Key Responsibilities:Customer Interaction Respond to customer inquiries via Phone, Email and ChatHandle customer complaints, escalations professionally and promptly Problem Resolution Investigate and resolve customer issues efficientlyFollow the TAT for escalation resolution Feedback Collection Constant feedback from the customers at every stage of the processEnsuring improvement in NPS Process Adherence Documentation and records of every conversation to be maintainedFollowing the company and business processes without deviations Service Excellence Ensuring customer satisfaction by maintaining service standards Cross-functional coordination Areas of improvement for other team members to enhance the experience of a customerQualifications needed:1 to 3 years of experience in Customer support or similar role, preferably from a Packing & Moving IndustryExcellent verbal and written communication skillsAbility to multitask and manage time effectivelyProficiency in Excel and PowerPoint
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Customer Success
2 weeks ago
South End Circle, India HappyLocate Full timeCompany DescriptionHappyLocate, established in 2016, simplifies employee relocations across 16,000+ pin codes. Whether it's house shifting, pet relocation, office moves, or house search assistance, our advanced technology and customized solutions ensure efficient management from planning to post-move support. Join our growing list of satisfied customers and...
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Customer success
2 weeks ago
South End Circle, India HappyLocate Full timeCompany DescriptionHappy Locate, established in 2016, simplifies employee relocations across 16,000+ pin codes. Whether it's house shifting, pet relocation, office moves, or house search assistance, our advanced technology and customized solutions ensure efficient management from planning to post-move support. Join our growing list of satisfied customers and...
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Customer Success Manager
4 days ago
South End Circle, India Onsurity Full timeOnsurity is a rapidly growing employee healthcare benefits platform that provides flexible and customised healthcare subscriptions for SMEs, start-ups, and enterprises. We believe that access to healthcare benefits shouldn’t be a luxury. It is this philosophy that has strengthened our commitment towards making healthcare affordable and accessible for...
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Customer Success Manager
2 days ago
South End Circle, India Onsurity Full timeOnsurity is a rapidly growing employee healthcare benefits platform that provides flexible and customised healthcare subscriptions for SMEs, start-ups, and enterprises. We believe that access to healthcare benefits shouldn’t be a luxury. It is this philosophy that has strengthened our commitment towards making healthcare affordable and accessible for...
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Business analyst
2 weeks ago
South End Circle, India Superset Full timeJob Description – Business Analyst (Dashboards & Insights)Location: BangaloreFunction: Product & EngineeringReports to: Engineering ManagerType: Full-timeAbout SupersetAt Superset, India’s largest university recruitment platform, we’re passionate about building software that solves real problems. We partner with leading educational institutions and...
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Business Analyst
2 weeks ago
South End Circle, India Superset Full timeJob Description – Business Analyst (Dashboards & Insights) Location: BangaloreFunction: Product & EngineeringReports to: Engineering ManagerType: Full-timeAbout Superset At Superset , India’s largest university recruitment platform, we’re passionate about building software that solves real problems. We partner with leading educational...
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Business Analyst
2 weeks ago
South End Circle, India Superset Full timeJob Description – Business Analyst (Dashboards & Insights) Location: BangaloreFunction: Product & EngineeringReports to: Engineering ManagerType: Full-timeAbout Superset At Superset , India’s largest university recruitment platform, we’re passionate about building software that solves real problems. We partner with leading educational institutions and...
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Business analyst
2 weeks ago
South End Circle, India Superset Full timeJob Description – Business Analyst (Dashboards & Insights)Location: BangaloreFunction: Product & EngineeringReports to: Engineering ManagerType: Full-timeAbout SupersetAt Superset, India’s largest university recruitment platform, we’re passionate about building software that solves real problems. We partner with leading educational institutions and...
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Business Analyst
1 week ago
South End Circle, India Superset Full timeJob Description – Business Analyst (Dashboards & Insights)Location: BangaloreFunction: Product & EngineeringReports to: Engineering ManagerType: Full-timeAbout SupersetAt Superset, India’s largest university recruitment platform, we’re passionate about building software that solves real problems. We partner with leading educational institutions and...
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Business Analyst
1 week ago
South End Circle, India Superset Full timeJob Description – Business Analyst (Dashboards & Insights)Location: BangaloreFunction: Product & EngineeringReports to: Engineering ManagerType: Full-timeAbout SupersetAt Superset, India’s largest university recruitment platform, we’re passionate about building software that solves real problems. We partner with leading educational institutions and...
