Collections Specialist

3 weeks ago


india Edifecs Full time

Description

Collections Specialist

Overview

The Collections Specialist works with partners and clients toward collecting unpaid balances, interacting with clients via telephone, email, or written communications, and producing reports as needed. The Collections Specialist will work closely with Accounting teams to reduce accounts receivable balances and ensure timely collections. This role will manage incoming payments, resolve customer billing disputes, and generate weekly aging reports in a timely manner as well as other projects requested.

Whatyou will do:

Work with the accounting department to monitor customers payment arrangements Research and resolve customer invoice issues and discrepancies Responsible for the day-to-day correspondence and telephone procedures relating to overdue accounts with customers Update the internal collections tracker with the status of unpaid invoices and the results of collection efforts Provide regular updates to the Billing team and clearly communicate potential issues to resolve in a timely manner. Perform cash collection, risk assessment, reconciliation, dispute resolution, and maintenance on customer accounts Assist with special projects and other duties as assigned by management Provide weekly and monthly reporting to direct report

What you will bring:

Bachelor’s Degree or equivalent combination of education, training, and work experience Minimum of 2 years of experience working in billing and collections Sound decision-making ability and proactive problem-solving Excellent computer skills, particularly with Microsoft Applications (such as Excel, Word, and Outlook) Excellent organizational and communication skills.

About Edifecs

Edifecs is a premier technology company serving the U.S. healthcare market that empowers its customers to transform healthcare. For over 25 years, Edifecs has provided the market-leading interoperability platform. Edifecs payer and provider customers and technology partners are driving healthcare transformation with the ability to seamlessly exchange, unify, and normalize data to derive insights and intelligence and replace friction with collaboration across all stakeholders. Edifecs’ platform is the foundation to help customers overcome healthcare’s biggest challenges, including accelerating the adoption of value-based payment models, securing complete and accurate care funding for alternative payment models, and fully automating prior authorization.

Edifecs offers natural language processing, machine learning, and artificial intelligence to provide deeper insights into patients, populations, and business processes. As new standards and regulations continually emerge government agencies, Edifecs is a proven partner to ensure its customers maintain “evergreen” compliance. Edifecs customers cover 290 million lives and include 100% of national health plans, 70% of state Medicaid programs, and 94% of the lives covered by Blue Cross Blue Shield payers. The company is headquartered in Bellevue, Washington, with additional offices in Atlanta, Georgia, and Mohali, India, and has more than 1000+ employees.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, or disability status. Our corporate credo of innovation, collaboration, customer-centricity, and integrity drive and inform all our actions and decisions. Please contact for more information



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