Intellectual Capital HR Consulting Pvt. Ltd. | Product Support Manager

4 weeks ago

Jamnagar, India Intellectual Capital HR Consulting Pvt. Ltd. Full time
Job Role: Supporting all verticals under Consumer & Commercial Bank in dealing with Corporate/CA customers with regards to CMS Structured Products - Escrow, Nodal, RERA & Dividend. Handling end to end life cycle for Escrow/Nodal/RERA Accounts. Scaling up the Escrow Business, Evaluate escrow deal. Servicing RERA & Escrow Client/s for day-today needs. PAN India Interaction with potential customers/branches to understand the Escrow requirement and supporting the sales team in end-to-end closure. Establish high level of relationship and Tie ups with Merchant Bankers, Law Firms and NBFCs PAN India. Train & enable Branch Banking Teams to sell CMS Structured Products - Escrow, Nodal, RERA & Dividend. Tracking Fees and income. Maintaining related MIS & reports. Run the different education/knowledge series campaigns to create awareness on CMS products. Handling Client queries & Escalations within the TAT. Support Consumer & Commercial Bank channel for product & documentation related queries. Remotely assist the Relationship manager/Branches to close a deal. Help branches in generating leads & do the regular follow up on the leads Tracking Deals/PCDs. Creating your own prospective customer Database. Understand specific MIS requirement of the customers and create reports accordingly. Working closely with product and technology teams to develop, improve and automate system features. Remotely enable the branches to structure the CMS deals. Publishing Monthly Structured Product Dashboard.

Job Requirements:Personal Must be a self-starter Must be sales oriented Must be proactive and with high energy levels Must be analytical, practical and have aptitude for trouble-shooting. Must have excellent interpersonal skills, be tenacious, detail-oriented, tough minded when needed, but diplomatic. Should have good communication skills – written and verbal. Good knowledge of MS Office & MIS Tools Preferably an Engineer with MBA/CA 2-4 years of post-MBA experience in CMS Sales, Product, Implementation, Branch Banking or Operations

Professional Must be able to settle in an environment requiring entrepreneurial/ building skills Must have good knowledge of CMS Structured Products - Escrow, Nodal, RERA & Dividend. Keen interest to sales, structuring and implement deals High attention to detail and accuracy with the ability to work under pressure to meet tight deadlines Excellent communication, negotiation, and planning skills

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