Bilingual L1 Support Lead

Job Title: Bilingual L1 Support LeadLocation: JapanExperience: 5+ YearsJapanese Proficiency: JLPT N3 / N2 (Mandatory)Job Description:We are seeking a Bilingual L1 Support Lead to provide first-level technical support, manage user tickets, and coordinate with internal IT teams. The ideal candidate should be able to communicate effectively in both Japanese and...

Job Title: Bilingual L1 Support LeadLocation: JapanExperience: 5+ YearsJapanese Proficiency: JLPT N3 / N2 (Mandatory)Job Description:We are seeking a Bilingual L1 Support Lead to provide first-level technical support, manage user tickets, and coordinate with internal IT teams. The ideal candidate should be able to communicate effectively in both Japanese and...

Experience: 5+ YearsJapanese Level: JLPT N3 / N2 (Mandatory)Job Description:We are looking for a Bilingual L3 Support Lead to handle advanced technical support issues, manage escalations, and coordinate with onsite teams. The candidate should be able to communicate effectively in both English and Japanese and work closely with development teams to resolve...

Experience: 5+ YearsJapanese Level: JLPT N3 / N2 (Mandatory)Job Description:We are looking for a Bilingual L3 Support Lead to handle advanced technical support issues, manage escalations, and coordinate with onsite teams. The candidate should be able to communicate effectively in both English and Japanese and work closely with development teams to resolve...

Experience: 5+ Years Japanese Level: JLPT N3 / N2 (Mandatory) Job Description: We are looking for a Bilingual L3 Support Lead to handle advanced technical support issues, manage escalations, and coordinate with onsite teams. The candidate should be able to communicate effectively in both English and Japanese and work closely with development teams to resolve...

Job Description SummaryGood Knowledge in Power System Protection and Numerical Relays in general. Lead the customer support organization India team (L1) and to meet the KPIs set. Mainly handle Queue management of the complaints and follow ups with multiple teams to for the closure of Providing technical support for Grid Automation Products and System to...

Looking for 10-13 years of L1 Support experience Technically skilled in IIS, monitoring, and alerting tools Datadog ,Power automates(power script) , AWS/Azure, ticketing tools like ServiceNow or any tools They need to have certification of ITIL or minimum 5 years of ITIL processes followed in their support project , previous exp in 24/7 and 24/5 production...

Looking for 10-13 years of L1 Support experience Technically skilled in IIS, monitoring, and alerting tools Datadog , Power automates(power script) , AWS/Azure, ticketing tools like ServiceNow or any tools They need to have certification of ITIL or minimum 5 years of ITIL processes followed in their support project , previous exp in 24/7 and 24/5 production...

Position: Deskside Support - L1 SupporWorking Hours: Business Working Hours (On-Site)Contract Duration: 01 - YearContract Type: B2B - FreelancingCompensation: $ 25 Per DayLocation: Chennai, Tamil Nadu, IndiaScope of WorkMaintain daily IT operations in Customer-owned locationsto serve users’ IT needs.Provide hands & feet support for Servers or Networking...

About the jobFluent in reading, writing, and conversing in both Japanese & English languages to establish good coordination and communication with Customer, Onsite and Offshore teams.Actively involve in the primary responsibilities that include but not limited to:Serve as Scrum Master for one or more cross-functional teams developing and supporting insurance...