Cloud Administrator

4 weeks ago

india Webspiders Interweb Private Limited Full time
Job Description

Cloud Infrastructure Management:

  • Deploy, manage, and maintain cloud resources (e.g., virtual machines, storage, networks) in AWS Cloud.
  • Implement and manage infrastructure as code solutions using tools like CloudFormation.
  • Ensure high availability and performance of cloud infrastructure.
  • Implement and manage monitoring tools to track the health, performance, and capacity of cloud resources.
  • Analyze monitoring data to identify and resolve performance bottlenecks and optimize resource utilization.
  • Implement and enforce security policies and procedures to protect cloud infrastructure and data to meet industry standard compliance.
  • Ensure compliance with relevant industry standards and regulations.
  • Automate routine tasks and processes using scripts.
  • Develop and maintain infrastructure automation scripts and tools.
  • Troubleshoot and resolve cloud infrastructure issues in a timely and efficient manner.
  • Work within the technical team & other teams to identify and resolve complex technical problems.
  • Maintain accurate and up-to-date documentation of cloud infrastructure and processes.
  • Share knowledge and expertise with other team members.

Server Administration:

  • Linux/ Windows Server Administration and Management.
  • Knowledge of Linux/Windows Panels (cPanel, WHM, Plesk)
  • Installing, configuring, and maintaining various types of servers (physical and virtual) based on specific needs. This may involve setting up operating systems, user accounts, security measures, and applications.
  • Keeping a watchful eye on server performance metrics like CPU usage, memory, storage, and network activity. Identifying and troubleshooting any performance bottlenecks or issues that could impact system uptime and user experience.
  • Implementing and maintaining robust security protocols to safeguard server systems from unauthorized access, malware, and other threats. Establishing regular backup procedures to ensure data recovery in case of system failures.
  • Diagnosing and resolving server hardware and software issues to minimize downtime and ensure smooth operation.
  • Collaborating with end-customers to resolve server-related problems and answer technical questions on the helpdesk tickets.
  • Deliverables will include ticket ownership, response, resolution and update and handle escalated tickets from various levels.
  • Ensure adherence to customer SLAs across all levels

Requirements

Preferred candidate profile

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • Minimum of 2 years of experience in cloud administration, preferably with (Cloud Platform (e.g., AWS, Azure, GCP)).
  • Proven experience in provisioning, managing, and troubleshooting cloud resources.
  • Proven Experience and knowledge of Linux/Windows Panels (cPanel, WHM, Plesk)
  • Strong understanding of cloud security principles and best practices.
  • Excellent analytical and problem-solving skills.
  • Ability to work independently and as part of a collaborative team environment.
  • Excellent written and verbal communication skills.
  • Web hosting background preferred

Requirements
Bachelor's degree in , Information Technology, or a related field (or equivalent experience) Minimum 2-3 years of experience in a customer success or account management role Proven track record of building and maintaining strong client relationships Excellent communication, presentation, and interpersonal skills Strong analytical and problem-solving skills Experience with CRM software a plus Deep understanding of the IT industry (a plus)

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