Customer Relationship Management Manager

6 days ago

Ahmedabad, India DS Manpower Services Full time

Customer Relationship Management

* Build and maintain strong relationships with post-sales customers, ensuring their ongoing satisfaction and loyalty.

* Provide exceptional customer service, addressing inquiries, concerns, and requests promptly and professionally.

* Coordinate with relevant departments (e.g., construction, legal, property management) to ensure timely delivery and resolution of post-sales issues.

* Proactively identify and address customer needs and concerns.

* Foster trust and loyalty through personalized communication and exceptional service.

Collections Management

* Manage the collections process for outstanding payments, ensuring timely and accurate receipt of funds.

* Follow up with customers to collect overdue payments, maintaining a professional and courteous approach.

* Negotiate payment plans or settlements with customers as needed.

* Prepare regular reports on collections activities, including aging analysis, payment trends, and customer satisfaction metrics.

* Analyze data to identify potential risks and opportunities for improvement.

Qualifications

* Excellent communication skills in Hindi, Gujarati, and English, both verbal and written.

* Proven experience in a customer-facing role, preferably in the real estate or construction industry.

* Strong interpersonal skills and the ability to build rapport with customers.

* A positive and enthusiastic attitude with a passion for customer service.

* Excellent time management and organizational skills.

Benefits

* Competitive salary and commission structure.

* Opportunities for professional growth and development.

*
A supportive and collaborative work environment.

  • Customer Relationship Manager

    3 weeks ago

    Ahmedabad, Gujarat, India LABEL S4U Full time

    About the Role Label S4U is seeking a Customer Relationship Manager to manage client interactions and enhance customer satisfaction while driving sales in women's wear. The role demands professionalism, strong communication, and building lasting customer relationships.Key ResponsibilitiesManage customer queries and service requests across calls, WhatsApp,...

  • Customer Relationship Manager

    3 weeks ago

    Ahmedabad, Gujarat, India LABEL S4U Full time

    About the Role Label S4U is seeking a Customer Relationship Manager to manage client interactions and enhance customer satisfaction while driving sales in women's wear. The role demands professionalism, strong communication, and building lasting customer relationships. Key Responsibilities: Handle customer queries and service requests (via calls & in...

  • Customer Relationship Manager

    1 week ago

    Ahmedabad, Gujarat, India Platinium Tie Up Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Responsibilities:* Manage customer relationships through effective communication.* Prepare Excel reports on customer data analysis.* Draft emails and mailings with professional tone.

  • Customer Relationship Manager

    6 days ago

    Ahmedabad, India Platinium Tie Up Full time

    Responsibilities: * Manage customer relationships through effective communication. * Prepare Excel reports on customer data analysis. * Draft emails and mailings with professional tone.

  • Customer Relationship Management Manager

    6 days ago

    Ahmedabad, India Excell Impex Gujarat Pvt Ltd Full time

    Company Description Excell Impex (Gujarat) Pvt. Ltd. is a renowned Indian manufacturer and global exporter of herbal hair care, hair color, and skincare products, headquartered in Ahmedabad, Gujarat. With a solid presence in both Indian and international markets, we specialize in plant-based beauty products crafted with FDA-approved herbal formulations. For...

  • Customer Relationship Management Manager

    2 weeks ago

    Ahmedabad, Gujarat, India Excell Impex Gujarat Pvt Ltd Full time

    Company Description Excell Impex (Gujarat) Pvt. Ltd. is a renowned Indian manufacturer and global exporter of herbal hair care, hair color, and skincare products, headquartered in Ahmedabad, Gujarat. With a solid presence in both Indian and international markets, we specialize in plant-based beauty products crafted with FDA-approved herbal formulations....

  • Customer Relationship Manager

    6 days ago

    Ahmedabad, India Topworker Full time

    Job Title: Customer Relationship Manager (CRM) Company: Indira Gas and Petroleum (Partner Company) Location: Ahemdabaad Employment Type: Full-Time Salary: ₹ per month (negotiable based on candidate's profile) Experience: 1-3 years preferred (freshers with strong communication skills may also apply) Job Role & Responsibilities: Handle inbound and outbound...

  • Customer Relationship Management Lead

    6 days ago

    Ahmedabad, India JuniGadi Full time

    Company Description is revolutionizing the digital space for used vehicles by helping dealers efficiently market their vehicles and enabling customers to easily discover them. Serving the Gujarat region, our platform offers both an application and website, making vehicle search faster and connecting buyers and sellers directly. We offer tools for sellers to...

  • Relationship Manager

    6 days ago

    Ahmedabad, India Kotak Life Insurance Full time

    Relationship Manager - Commercial Vehicles-SCV - Small Commercial Vehicle-Retail Sales About The Role Relationship Manager-Commercial Vehicle (CV)-Retail-Marketing Branches Operations JOB DESCRIPTION To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features,...

  • Relationship Manager

    6 days ago

    Ahmedabad, India Kotak Life Insurance Full time

    Relationship Manager Corporate Treasury Financial Objective: Achieve budgeted Revenue and Volume target at the customer and segment level Increase Trade and FX wallet share of the customers Grow derivative business in the given set of customers Develop plans for driving revenues and growth amongst customers, evaluating the segments for new business...