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ServiceNow-HRSD
2 months ago
Location: Chennai, TN
Job Description:
As a portal specialist your primary role will be to understand document existing configuration customizations
Retain same configuration customizations for ESC
Demonstrate key capabilities of ESC with recommendations for the clients
Hands on development and deployment experience with the ServiceNow Service Portal Employee Center is MUST
Deep understanding of Configuration of Widgets CSS Pages Persona Taxonomy etc is required
Must be able to understand the existing customizations of SP and replicate the same on ESC or provide acceptable alternative
Should be able to demonstrate ESC features and capabilities
Create migrate customize VA topics between SP ESC
Can troubleshoot basic configuration script integrations issues
Having prior SP to ESC migration experience is an added advantage
Good understanding of ServiceNow platform portal customization is a MUST
ServiceNow certifications ServiceNow Certified System Administrator ServiceNow Implementation
Can work independently and collaboratively with customers and delivery teams on implementations and remote services
Exhibits punctual and attentive attendance at all project meetings including requirements review and validation sessions SCRUM ceremonies
Strong communication presentation and writing skills to engage with stakeholders gather requirement provide demos and obtain sign off
Good understanding of ITIL v3v4 processes
Skills
ServiceNow-HRSD