Lab Support engineer, Ring Software/Firmware

4 weeks ago

Bengaluru, India myGwork Full time
This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
DESCRIPTION:
We are looking to hire a Lab support engineer in Ring India within the Software/Firmware development organization, responsible for the of Ring Lab that has core products including doorbell camera, security camera, and other new products.
Role:
The Ring Software/Firmware QA team is looking for a Lab support engineer to help and own the lab's current capabilities and it's expansion. The successful candidate will be obsessed with quality improvement, help to generate and collect data to increase operational efficiency.
Responsibilities include maintaining all aspects of the Ring device labs, supports spaces and equipment resources, including hardware and software, update all lab infrastructure, equipment, and software configurations. Ensure availability of test equipment and parts. Understanding customer use cases, strong device/system troubleshooting skills down to component and software levels.
You will work directly with development teams, QA engineers, test automation engineers, QS teams, different stakeholders and peer QA teams to iteratively improve our software development process.
Key job responsibilities
Responsibilities include maintaining all aspects of the Ring device labs, supports spaces and equipment resources, including hardware and software, update all lab infrastructure, equipment, and software configurations.
* Ensure availability of test equipment and parts. Understanding customer use cases, strong device/system troubleshooting skills down to component and software levels.
* Organize and maintain stock of critical test equipment, third party devices, prototype devices for troubleshooting and debug.
* Monitoring our lab ticket queue, triage, troubleshoot and resolve incoming tickets within established timelines.
* Provide detailed data and communications in trouble tickets and are relentless in the documentation and communication of system processes.
* Generate service metrics using scripts and/or documentation.
* Working with all stages of prototype devices, debug connectivity, and moving devices between development stages within the lab.
* Imaging/Re-Imaging computers (Amazon Images, Non-Amazon Images)
* Troubleshooting hardware and software. Linux, Android, iOS and FireOS
* Composing technical documents for operational excellence and operational troubleshooting.
* Flashing prototype devices to software builds required by our customers.
About the team
We are looking to hire a Lab Support Engineer in Ring India within the Software/Firmware development organization, responsible for the of Ring Lab that has core products including doorbell camera, security camera, and other new products. The Ring HW/SW QA team is looking for a Lab Support Engineer to help and own the lab's current capabilities and it's expansion.
BASIC QUALIFICATIONS:
- 1+ years of software development, or 1+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience scripting in modern program languages
- 1+ years experience organizing and maintaining stock of critical test equipment, third party devices, prototype devices for troubleshooting and debug.
- 1+ years experience in project management skills including resource planning, managing schedules, reporting project status and prioritizing own tasks and those of other team members for multiple projects.
- 1+ years experience with SQA methodology and tools.
PREFERRED QUALIFICATIONS:
- Experience with embedded systems, consumer devices, or mobile apps
- Excellent written and verbal communication skills, with a track record of working effectively with development engineering and other functions
- Superior analytical skills, including strong ability to identify and solve ambiguous problems
- A basic understanding of network troubleshooting
- Strong attention to detail and organization skills.
- Strong analytical and problem-solving skills
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

  • Sr SW Development Engineer, Ring

    4 weeks ago

    Bengaluru, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Ring organization's mission is - "Keeping people close to what's important". We innovate rapidly on behalf of our customers and deliver ambiguous and ambitious...

  • Software Quality Assurance Engineer for Ring Devices

    1 day ago

    Bengaluru, Karnataka, India myGwork Full time

    About the Role">We are seeking a highly skilled Software Quality Assurance (SQA) Engineer to join our team at Ring India, responsible for ensuring the highest quality of our software development organization.">Job Description">The successful candidate will be responsible for maintaining all aspects of the Ring device labs, supporting spaces and equipment...

  • SDE-II, Ring Product Development

    4 weeks ago

    Bengaluru, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Ring organization's mission is - "Keeping people close to what's important". We innovate rapidly on behalf of our customers and deliver ambiguous and ambitious...

  • Firmware engineer

    2 weeks ago

    Bengaluru, India UST Full time

    Embedded Firmware Engineer (Android/Linux/Io T)Job Description:We are seeking a highly skilled Embedded Firmware Engineer with expertise in Android OS, Linux kernel development, and Io T technologies. The ideal candidate will have a strong background in embedded systems, real-time operating systems, and microcontroller programming. This role involves...

  • Senior Firmware Software Engineer

    4 weeks ago

    Bengaluru, Karnataka, India Schneider Electric Full time

    About Schneider ElectricSchneider Electric aspires to be the most inclusive and caring company in the world, providing equitable opportunities to everyone, everywhere. We mirror the diversity of the communities we operate in and believe our differences make us stronger.We are committed to championing inclusivity in everything we do, from hiring practices to...

  • High-Quality Assurance Engineer for Device Testing

    4 weeks ago

    Bengaluru, Karnataka, India myGwork Full time

    At myGwork, we're looking for a skilled High-Quality Assurance Engineer to join our Software/Firmware development team in India. As a Lab Support Engineer, you'll play a vital role in ensuring the quality of our Ring devices, including doorbell cameras, security cameras, and other innovative products.About the JobWe're seeking an experienced professional...

  • Embedded Software Development Engineer

    4 weeks ago

    Bengaluru, India myGwork Full time

    This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Ring org's mission is to make neighborhood's safer. We innovate rapidly on behalf of our customers and deliver ambiguous and ambitious technical products.As a...

  • Firmware Engineer

    2 weeks ago

    Greater Bengaluru Area, India ACL Digital Full time

    Designing and programming firmware : The main role of a firmware developer is to design and program the software that controls a device's basic functions. Debugging : Firmware developers test and debug programs to ensure that the firmware is compatible with the hardware. Analyzing and implementing new requirements : Firmware developers analyze and...

  • Firmware Engineer

    2 weeks ago

    Greater Bengaluru Area, India ACL Digital Full time

    Designing and programming firmware: The main role of a firmware developer is to design and program the software that controls a device's basic functions.Debugging: Firmware developers test and debug programs to ensure that the firmware is compatible with the hardware.Analyzing and implementing new requirements: Firmware developers analyze and implement new...

  • Embedded Firmware Software Architect

    2 weeks ago

    Bengaluru, Karnataka, India ET System electronic GmbH Full time

    ET System electronic GmbH Job OpportunityWe are seeking a highly skilled Embedded Firmware Software Architect to join our team at ET System electronic GmbH, a leading manufacturer of AC and DC sources and electronic loads based in Baden-Wurttemberg, Germany.About the RoleThis position involves designing, developing, testing, and troubleshooting real-time...

  • UST | Firmware Engineer

    3 weeks ago

    Bengaluru, India UST Full time

    Embedded Firmware Engineer (Android/Linux/IoT)Job Description:We are seeking a highly skilled Embedded Firmware Engineer with expertise in Android OS, Linux kernel development, and IoT technologies. The ideal candidate will have a strong background in embedded systems, real-time operating systems, and microcontroller programming. This role involves...

  • Embedded Firmware Engineer

    2 weeks ago

    Bengaluru, India ET System electronic GmbH Full time

    Hi all, we are looking for an Embedded Firmware Engineer to meet the following requirements.Job Role: Embedded Firmware EngineerLocation: ET System India, BangaloreExperience: 4+ yearsCompany DescriptionET System electronic GmbH is a leading manufacturer of AC and DC sources and electronic loads based in Baden-Württemberg, Germany. With over 30 years...

  • Firmware Engineer

    4 weeks ago

    Bengaluru, India UST Full time

    Embedded Firmware Engineer (Android/Linux/IoT)Job Description:We are seeking a highly skilled Embedded Firmware Engineer with expertise in Android OS, Linux kernel development, and IoT technologies. The ideal candidate will have a strong background in embedded systems, real-time operating systems, and microcontroller programming. This role involves...

  • Firmware Engineer

    3 weeks ago

    Bengaluru, India UST Full time

    Embedded Firmware Engineer (Android/Linux/IoT)Job Description:We are seeking a highly skilled Embedded Firmware Engineer with expertise in Android OS, Linux kernel development, and IoT technologies. The ideal candidate will have a strong background in embedded systems, real-time operating systems, and microcontroller programming. This role involves...

  • Firmware Engineer

    3 weeks ago

    Bengaluru, India UST Full time

    Embedded Firmware Engineer (Android/Linux/IoT) Job Description: We are seeking a highly skilled Embedded Firmware Engineer with expertise in Android OS, Linux kernel development, and IoT technologies. The ideal candidate will have a strong background in embedded systems, real-time operating systems, and microcontroller programming. This role involves...

  • Firmware Software Engineer

    4 weeks ago

    Bengaluru, Karnataka, India PEOPLEPLUS PROFESSIONAL SERVICES PVT LTD Full time

    About the RoleWe are looking for an experienced Firmware Software Engineer to join our R&D team.This engineer will be responsible for developing and maintaining firmware for embedded systems, ensuring efficient and secure operation.The role involves collaborating with hardware, software, and security teams to define system requirements and design firmware...

  • Embedded Firmware Engineer

    2 weeks ago

    Bengaluru, India ET System electronic GmbH Full time

    Hi all,we are looking for anEmbedded Firmware Engineerto meet the following requirements.Job Role:Embedded Firmware EngineerLocation: ET System India, BangaloreExperience: 4+ yearsCompany DescriptionET System electronic GmbH is a leading manufacturer of AC and DC sources and electronic loads based in Baden-Württemberg, Germany. With over 30 years of...

  • Software Firmware Engineer

    4 weeks ago

    Bengaluru, Karnataka, India TekPillar Services Pvt. Ltd Full time

    Software Firmware Engineer RoleWe are seeking a skilled Software Firmware Engineer to join our team at TekPillar Services Pvt. Ltd. In this role, you will be responsible for developing and testing firmware for various embedded systems.ResponsibilitiesYour key responsibilities will include:Designing, developing, and testing firmware for embedded...

  • Firmware Software Engineer

    3 days ago

    Bengaluru, Karnataka, India Linux Kernel & LDD Full time

    OverviewWe are seeking a highly skilled Firmware Software Engineer to join our team at Linux Kernel & LDD. As a key member of our team, you will be responsible for developing and maintaining the firmware and kernel components of our network applications.

  • Firmware and Software Engineer

    4 weeks ago

    Bengaluru, Karnataka, India BlueByte Technologies Full time

    Job DescriptionWe are looking for a talented Firmware and Software Engineer to join our team at BlueByte Technologies. As a key member of our development team, you will be responsible for designing, developing, and testing firmware components within the AUTOSAR architecture.Responsibilities:Develop and maintain high-quality firmware components, ensuring they...