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Crm Intern

2 months ago

Shahpur, India The Good Glamm Group Full time

About Myglamm:Myglamm is a leading digital-first beauty brand offering high-quality, cruelty-free makeup, skincare, and personal care products. We are passionate about empowering individuals to express themselves through beauty and building a thriving online community.About the Role:We are seeking a passionate and detail-oriented intern to join our growing CRM & Retention team. You will play a vital role in supporting our efforts to acquire, engage, and retain valuable customers. This is a fantastic opportunity to gain experience in the fast-paced world of e-commerce and beauty retail.Responsibilities:● Assist with managing customer relationships through our CRM platform (WebEngage).● Analyze customer data to identify trends and opportunities for improvement in the customer journey.● Develop and implement creative strategies to enhance customer engagement and retention.● Craft compelling email and SMS content for targeted customer segments.● Generate reports and analyze data to measure the effectiveness of CRM and retention efforts.● Stay up-to-date on industry trends and innovations in e-commerce and beauty industry.Qualifications:● Candidate is available for full time (in-office) internship and for duration of 3 months● Strong analytical skills with proficiency in data analysis tools (e.G., Excel, Google Sheets)● Excellent written and verbal communication skills● Ability to work independently and manage multiple tasks effectively● A keen interest in the beauty industry and e-commerce● Creative and resourceful with a passion for building customer relationships● Experience with CRM platforms (a plus)Benefits:● Gain valuable experience in a dynamic and growing beauty brand● Work alongside a talented and passionate team● Learn from industry experts in e-commerce and customer relationshipmanagement● Opportunity to contribute to real-world marketing initiatives