Sales Team Leader

3 weeks ago

Delhi, India Tonzo Full time

Job Title: Sales Team Leader

Location:
Okhla Phase -2

Department:
Sales

Reports To:
Sales Manager / Head of Sales

Employment Type:
Full-time

Job Overview:

We are looking for a dynamic and results-driven
Sales Team Leader
to manage and support a team of sales representatives. The ideal candidate will have strong leadership skills, a proven track record in sales, and the ability to motivate others to achieve targets and drive business growth.

Key Responsibilities:

  • Lead, mentor, and motivate a team of sales representatives to meet or exceed sales targets.
  • Set daily, weekly, and monthly sales goals and monitor team performance.
  • Provide training and ongoing coaching to improve team performance and product knowledge.
  • Track individual and team KPIs and prepare performance reports for management.
  • Develop and implement effective sales strategies.
  • Foster a high-performance culture focused on customer satisfaction and consistent achievement.
  • Conduct regular one-on-one meetings and team meetings to review goals and provide feedback.
  • Handle escalated customer issues and resolve complaints in a timely manner.
  • Collaborate with marketing, product, and other internal teams to ensure smooth sales operations.
  • Stay up to date with industry trends, market activity, and competitors.

Requirements:

  • Proven experience in a sales role, preferably in a supervisory or leadership capacity.
  • Strong leadership, interpersonal, and communication skills.
  • Ability to coach, mentor, and inspire a team to achieve high performance.
  • Goal-oriented and highly motivated.
  • Proficient in CRM systems and Microsoft Office Suite.
  • Strong analytical and problem-solving skills.
  • Excellent organizational and time management abilities.

Preferred Qualifications:

  • Bachelor's degree in Business, Marketing, or a related field.
  • 3+ years in a sales leadership role.
  • Experience in (insert industry, e.g., software, retail, telecom, etc.).

Key Performance Indicators (KPIs):

  • Team sales performance vs. target
  • Customer retention rate
  • Lead conversion rate
  • Sales cycle length
  • Employee engagement and turnover

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