is Hiring Dot Net Developers

2 weeks ago

Noida, India Genpact Full time

Inviting applications for the role of Principal Consultant - .Net Developer

In this role, you will be work as a .Net Developer & SME for BPM related applications

Responsibilities

  • SME / Managerial level support for BPM (.Net) related applications
  • Ensuring services are delivered in line with the agreed service level targets.
  • Provide escalation point and give focus to addressing possible service delivery issues.
  • Identify and facilitate delivery of service improvements.
  • Ability to communicate effectively across complex and diverse group of stakeholders.
  • Should possess significant experience of delivery, operational business/IT support services in a highly integrated multi-application environment.
  • Ability and flexible to work in a virtual environment across multiple time zones.
  • Flexible to work in non-standard hours in supporting global production systems.
  • Develop strong knowledge repository to ensure retention of knowledge and backup structure within the teams.
  • Actively develop team members and direct reports by providing day to day guidance, feedback and on the job coaching.
  • Should have in-depth knowledge on following .Net, SQL Server & JavaScript.
  • Integrate data storage solutions through APIs on Azure storage, MS SQL, Azure Cache.
  • Knowledge of Azure functions, Azure logic apps, Azure Event hub, Azure API gateway.
  • Must have experience in troubleshooting issues & provide resolution to the end users under high pressure environments.
  • Must have experience in Supporting 24x5 mission critical environments.
  • Raise incident / problem tickets as required.
  • RCA support the provision of root cause analysis and associated problem ticket management.
  • Resolve – provide second-level support for the resolution of incidents / problem tickets.
  • Change & Release Management – support the relevant phases of the change & release management process, adhering to delivery milestones and timelines ... for example "Break / Fix" testing.
  • Provide KT to new team members.
  • Proactive monitoring of batch jobs, transactional errors, dashboards, production reporting schedules, database, and Server health.
  • Support ad hoc requests from the Business for assistance in discussing / resolving issues not captured under existing Solution Manager tickets, for example knowledge gaps and training.
  • Provide support during key periods of business activity, such as month, quarter, and year end activities.
  • Attend, participate and contribute in 1:1's, team meetings, Goal Plans and Development Activities.
  • Able to demonstrate the use of problem-solving methodologies.
  • Able to work within a culturally diverse environment.
  • Adaptable and flexible approach to working across global business locations.

Qualifications we seek in you

Minimum Qualifications / Skills

  • BE, B-Tech, BCA, MCA
  • Relevant experience in a recognized software/organization which includes software development life cycle, software support life cycle and managed application support teams.

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