Associate Director
2 days ago
About the Role: The Associate Director - Process Reengineering role at ANSR is a strategic leadership position focused on driving large-scale operational transformation across ANSR's Global Capability Center (GCC) ecosystem. This role is central to optimizing business processes, implementing automation, and building scalable, future-ready operating models that enable global enterprises to build, scale, and optimize their GCCs efficiently. Role Overview Strategic Impact: The Associate Director leads enterprise-wide process transformation initiatives, redesigning end-to-end business processes to improve efficiency, scalability, and agility within ANSR's GCC ecosystem. Methodologies & Tools: The role leverages Lean, Six Sigma, automation (RPA, AI, analytics), and digital enablement to eliminate inefficiencies, reduce turnaround times, and enhance service quality. Collaboration: Works closely with cross-functional teams and client leadership to align transformation priorities with strategic business goals and operational outcomes. Key Responsibilities Drive process transformation to enhance efficiency, scalability, and business agility. Redesign core processes using Lean and Six Sigma to eliminate inefficiencies. Champion digital enablement and automation, identifying opportunities for RPA, AI, analytics, and workflow solutions. Partner with stakeholders to align transformation priorities with business goals. Establish standardized frameworks for process governance, documentation, and continuous improvement. Measure transformation success through KPIs, SLAs, and performance dashboards. Foster a culture of innovation and continuous improvement by mentoring teams and embedding best practices. Collaborate with ANSR's transformation and technology teams to deliver sustainable, automation-led efficiency models. Qualifications & Experience Bachelor's degree in engineering, business management, or related field; MBA preferred. 12+ years in process re-engineering, transformation, or operational excellence, ideally within GCCs or shared services. Certified in Lean, Six Sigma, or BPM (Green/Black Belt preferred). Proven track record in automation and digital transformation. Strong stakeholder engagement, communication, and change management skills. Skills & Competencies Expertise in process transformation and automation tools. Strong analytical and problem-solving abilities. Leadership and collaboration in matrix environments. Strategic and execution-driven mindset with a focus on scalability and simplification. Ability to influence cross-functional teams and drive measurable business impact.
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2 weeks ago
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Associate Director
2 weeks ago
bangalore, India KPMG Full timeAssociate Director – Service delivery will require the candidate to lead large complex engagements or multiple mid-sized independent engagements in financial services operations environment. It will involve both build and run part of engagement/projects and delivering the objectives agreed with the client and onshore stakeholders—The The role will manage...
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Associate Director
2 weeks ago
Bangalore, India KPMG Full timeAssociate Director – Service delivery will require the candidate to lead large complex engagements or multiple mid-sized independent engagements in financial services operations environment. It will involve both build and run part of engagement/projects and delivering the objectives agreed with the client and onshore stakeholders —The The role will...
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2 weeks ago
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