VAYUZ Technologies

Job Description :

- Minimum experience of 8 years in SAP WMS with Pharmaceutical / Mechanical domain background with more than multiple full life cycle implementations, rollout, and support experience.

- Should have good experience in WM requirement gathering, Solution design, and cutover activities.

- Should have experience in working with Third Party Logistics.

- Should be able to design the solutions based upon the gap fit analysis methodologies.

- Should be experienced in IDOCS.

- Should be a technical expert and should be able to Manage both MM and WMS.

- Provide support and quick solutions to the end users spread across multiple warehouses located globally.

- Proficiency in creating functional specifications addressing user exits, enhancement points, reports, transactions, custom objects, interfaces, and conversions.

- Assist in mapping the requirements into SAP Processes and design the solution.

- Interact with support desk and end users to resolve incidents by developing workarounds, submitting defects and change requests. Work with end-users, technical staff, and global resources to resolve incidences for regional and non-regional configurations.

- Accountable for the accuracy and completeness of documentation to support change requests. Manage tickets in Remedy and provide documentation for incident and problem reports.

- Ability to comprehend, IT concepts pertaining to SAP and the interface to third party applications.

- Provide high level of customer service by providing prompt support via telephone, email and or instant messaging.

- Research problems and work with appropriate functional stream and application resources to resolve them.

- Communicate to end-users and business partners to inform them of problems, solutions, application outages.

- Work in a support role and integrate well with the Global Support Desk.