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Nice InContact Implementation Engineer
4 weeks ago
What You’ll Be Doing:
Designing IVR and call flow, setting update contact center environment as per client need, initial configuration of skill, queue, agent and supervisor IDs and permissions.IVR and call flow issue debugging and fixing.
What We Expect You To Have:
At least 4+ years of experience in NICE InContact.Experience working with with Avaya, Five9 or alternate call recording software.Experience in end-to-end NICE InContact implementation.Experience in NICE inContact CXOne (Omnichannel), RingCentral, UserHub, WFM, WFI, Agent Scripting cloud contact center products.
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Nice InContact Implementation Engineer
1 month ago
gandhinagar, India Etech Full time:Internet allowance Night Shift allowance as per process Health Insurance Tuition Reimbursement Incentive components campaign wise Work-Life Balance Initiatives Rewards & Recognition What You’ll Be Doing: Designing IVR and call flow, setting update contact center environment as per client need, initial configuration of skill, queue, agent and...
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Nice InContact Implementation Engineer
2 months ago
Gandhinagar, India Etech Full time:Internet allowanceNight Shift allowance as per processHealth InsuranceTuition ReimbursementIncentive components campaign wiseWork-Life Balance InitiativesRewards & Recognition What You’ll Be Doing: Designing IVR and call flow, setting update contact center environment as per client need, initial configuration of skill, queue, agent and supervisor IDs and...
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Nice InContact Implementation Engineer
7 days ago
gandhinagar, India Etech Full time:Internet allowance Night Shift allowance as per process Health Insurance Tuition Reimbursement Incentive components campaign wise Work-Life Balance Initiatives Rewards & Recognition What You’ll Be Doing: Designing IVR and call flow, setting update contact center environment as per client need, initial configuration of skill, queue, agent and...
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Nice InContact Implementation Engineer
1 week ago
Gandhinagar, India Etech Full time:Internet allowanceNight Shift allowance as per processHealth InsuranceTuition ReimbursementIncentive components campaign wiseWork-Life Balance InitiativesRewards & Recognition What You’ll Be Doing: Designing IVR and call flow, setting update contact center environment as per client need, initial configuration of skill, queue, agent and supervisor IDs and...
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