Instock Manager

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
DESCRIPTION:
The Amazon Books Operations Team is looking for a bright, enthusiastic, and analytical candidate with a ability to solve problems and simplify processes.
The Inventory Specialist position offers a dynamic introduction to our online retail business and a training ground for future success focused on operations and supply chain management. The Inventory Specialist supports the team that works directly with strategic vendors to help improve their success at Amazon by building and nurturing an operational partnership. The Inventory Specialist will help to create an engaging experience for our vendor partners by driving issue resolution in a timely manner. The Inventory Specialist candidate will have the opportunity to identify improvements in our vendors' supply chains, invent solutions for improvement and pro-actively identify potential issues before they surface.
Our environment is fast-paced and requires someone who is flexible, detail-oriented, and has follow-through. This position offers an exciting introduction to a top tier global company, supply chain management and e-commerce, serving as a broad training ground for future success.
Responsibilities
The Inventory Specialist role will be responsible for the following:
- Root causing and resolving operational exceptions such as out of stock products, missing site offers, supply chain disruptions, etc.
- Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs (Service Level Agreement) are met per quality standards.
- Developing and updating reporting focused on key operational performance indicators.
- Work Schedule would be 8am PST to 5pm PST (Mon-Fri).
- We follow Amazon's global guidance on RTO (atleast three days a week)
BASIC QUALIFICATIONS:
- Data analytics and related tools.
- Verbal presentation, interpersonal and written communication skills Experience optimizing processes for efficiency and reliability.
- Highly organized and detail-oriented.
- Process oriented thinker, with the ability to identify and troubleshoot inefficient, unreliable processes.
- Proven track record of judgement and instincts, with the ability to respectfully challenge assumptions and disagree when appropriate.
- Delivers on multiple deadlines and priorities compulsively as a self-directed individual, comfortable with a fast-paced, ambiguous environment.
- Proficiency with Microsoft Office suite of products (Outlook, Excel, Word).
- Bachelor's degree required.
PREFERRED QUALIFICATIONS:
- Master's Degree
- Work or educational background in data analysis and creative problem solving.
- Intuition for problem solving; ability to handle ambiguity.
- Excel knowledge, and ability to learn Amazon's in-house technology tools quickly.
- Familiarity with SQL, or enthusiasm to learn.
- Experience owning a project from beginning to end, particularly in cross-functional settings.

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