Sr. Systems Engineer

3 weeks ago

bangalore, India Granicus Full time
The Company  Serving the People Who Serve the People  Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the , , Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do . The System Engineer Compute is part of the Infrastructure Engineering team at Granicus.

Essential Functions:

As a senior member of the Infrastructure Engineering compute team, maintain and optimize performance of the following with a focus on availability, scalability, and simplification:  VMware vCenter Server Appliances ; VMware ESXi and hypervisors  Cisco UCS; Fabric Interconnects, B200- M4, M5 Blades, C220 M5 blades  Document changes, incidents, problems and architecture from a technical support perspective  Plan for and install new software releases and system hardware/software upgrades  Ensure regular patches and updates are installed  Perform or monitor system backups/recovery  Participate in a 12x7 on-call rotation, including maintenance windows  Triage, resolve and document incidents and problems Execute well documented Change Controls Ensure compute resources and assets are logged and monitored along with appropriate actions for events  Take initiative to suggest and implement improvements/enhancements, especially geared towards automating Granicus systems  Ensure the confidentiality, integrity, and availability of Granicus infrastructure assets  Provide direction, scope and management of Infrastructure Engineering automation efforts  Provide direction and leadership related to VMware and Cisco UCS (compute) security design and requirements  Provide overall technical direction to the larger efforts of the compute team  Define, design and implement compute best practices; Act as a liaison to other technical teams on how to optimize and secure the virtual environment  Ensure Infrastructure Engineering has proper capacity planning, reporting and management of compute resources  Provide expert level supervision of high-risk Change Requests 

Qualifications:

5+ years’ experience providing support in a virtual environment  3+ years’ experience administering VMware / ESXi or another virtualization technology  Experience supporting server firmware and hardware  Experience with scripting and programing languages Experience with Linux operating systems Experience with IP network services including DNS, NTP, SSH, etc  Working knowledge of network storage in a virtual Environment  Working knowledge of certificates and certificate management  Working Knowledge of IP networks, firewalls, load balancers 

Security and Privacy Requirements

Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

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