Customer Care Executive
7 days ago
Job Title: Customer Care Executive
Job Type: Full-time
Company Description:
Arthlife Kids is a proudly homegrown brand, established in 2020, born from a passion for crafting chic, comfortable, and joyful fashion for little ones. What began as a humble venture has blossomed into a cherished name among parents across India. Our signature thread embroidery touch-up adds a distinctive flair, infusing each outfit with intricate charm and artistic detail.
Responsibilities:
Respond promptly to customer inquiries via phone, email.
Acknowledge and resolve customer complaints in a professional manner.
Keep records of customer interactions, transactions, comments, and complaints.
Communicate and coordinate with internal departments to resolve customer issues.
Ensure customer satisfaction and provide professional customer support.
Provide information about products and services to customers.
Follow up on customer interactions to ensure all issues are resolved.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Requirements:
Proven experience as a Customer Care Executive or similar role.
Excellent communication and interpersonal skills.
Ability to multi-task, prioritize, and manage time effectively.
Schedule:
- Mon to Sat working
- 10 am to 7 pm
Job Types: Full-time, Fresher
Pay: ₹10, ₹14,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Language:
- Hindi (Required)
- English (Required)
Work Location: In person
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