Freelance Interim General Manager- IT Operations

3 days ago

bangalore, India Flexing It® Full time

Our client, a leading beverage company is looking to engage with an Interim General Manager for IT Operations.

Key Responsibilities -

• Partner with CIO to lead the technology infrastructure strategy and execution for the enterprise

• Work on planning, project management, and implementation leadership, identifying opportunities for automation, cost savings, and service quality improvement.

• Provide infrastructure services vision, enable innovation, and leverage IT trends that can create business value consistent with the company’s requirements and expectations.

• Development of enterprise standards and technology architecture and the IT operations governance process.

• Conduct product and vendor evaluations ensuring best-in-class technologies and partners

• Work closely with and manage strategic vendor partner relationships. Set up and run the Governance with the partners. Build strategic relationships to create value for the organization.

• Participate in the formulation of the company's enterprise architecture and business system plans; assessing cost and feasibility, and ensuring the plan is aligned with and supports the strategic goals of the business.

• Enables direct oversight, problem-solving leadership, and participation in complex infrastructure implementation, system upgrades, and operational troubleshooting with hands-on technical depth

• Lead for delivery of 24/7 service operations (need-based) and KPI compliance.


Skills Required


• 15+ years of total experience, including 5+ years in a production. 24/7 high-availability multi-site enterprise ERP environment, including application hosting, voice and data networks, security and information protection.

• Experience with comprehensive disaster recovery architecture and operations, including storage area network and redundant, highly-available server and network architectures.

• Experience in leading overall infrastructure for a complex organization and network, including multicounty setup, VLAN setup for regulatory requirement, managing data protection, etc.

• Working knowledge of SAP and Microsoft stacks.

• Working knowledge of Storage Area Network (SAN) and related technologies, Cisco-based network communications technology, High availability and disaster recovery architecture, communication, and related technologies

• Exposure to ITIL concepts and adoption.

• Experience with regulatory compliance issues, as well as best practices in application and network security.

• Previous experience of managing a service delivery function with subject matter expertise along with solid supplier management experience

• Excellent analytical and communication (both verbal and written) skills

• Demonstrated experience in understanding, designing, delivering and demonstrating compliance with information security requirements

• Knowledge and experience in performing information security practices in the management and delivery of infrastructure and operations

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