Servicenow enginner

6 days ago


Thrissur, India People Prime Worldwide Full time

???? Hiring: Service Now Performance Analytics Developer | 8+ Years Experience ???? Location: Hyderabad /Noida / Gurugram ???? Job Type: Full-Time | Permanent ???? Experience: 8–12 Years ???? Skill Focus: Service Now + Performance Analytics (PA) We are looking for an experienced Service Now Performance Analytics Developer to design, build, optimize, and support advanced analytics solutions within the Service Now platform. If you have strong hands-on expertise in PA, dashboards, KPIs, and data modelling—this is the right opportunity for you ???? Key Responsibilities ✔️ Design, develop, and implement Performance Analytics (PA) solutions in Service Now ✔️ Configure data sources, indicators, breakdowns, widgets, dashboards ✔️ Build interactive dashboards, scorecards, and KPI-driven reports ✔️ Optimize data collection jobs ensuring accuracy & performance ✔️ Work with business teams to translate goals into measurable KPIs ✔️ Maintain data governance & best practices in analytics modelling ✔️ Enhance, troubleshoot, and optimize existing PA solutions ✔️ Participate in agile ceremonies, sprint planning & code reviews ✔️ Collaborate with integration teams for cross-platform data modelling (CMDB, Incident, Change) ✔️ Mentor junior developers on Service Now PA standards & best practices ✅ Required Skills & Experience 5+ years of Service Now development Minimum 2+ years in Performance Analytics Strong knowledge of PA: Indicators, time series, breakdowns, widgets Hands-on experience with Java Script , Glide APIs , REST APIs Experience in Service Now modules: ITSM, CMDB, Incident/Change Understanding of data visualization and analytics storytelling Preferred: ✔ Certified Implementation Specialist – Performance Analytics ⭐ Good to Have ITIL v4 Foundation Experience with Reporting, CMDB Health, ITOM integrations Background in Data modelling / ETL / BI tools ???? Interested? Apply Now