ServiceNow Solution Architect
3 weeks ago
Hi,
Please find the JD below and share the profile asap to my Email ID-- and give me a call to my Direct Number ( for Indian Candidate) and US )
Job Title: ServiceNow Solution Architect
Location: Open to candidates worldwide (Remote).
Requirement: Must overlap at least 4 working hours with either Pacific Time (PT) or Central European Time (CET) .
About the Role
We are seeking an experienced ServiceNow Solution Architect to design, develop, and implement enterprise-level ServiceNow solutions. The ideal candidate will have deep expertise in IT Service Management (ITSM), strong technical skills in integrations, scripting, and portal development, and hands-on experience across multiple ServiceNow modules.
Key Responsibilities
- Lead end-to-end ServiceNow solution design, architecture, and implementation.
- Develop complex workflows, scripting, and custom applications within ServiceNow.
- Drive 3rd-party integrations using REST, SOAP, Flow Designer, and IntegrationHub.
- Collaborate with cross-functional teams to implement ITSM, ITOM, ITAM, HRSD, and other ServiceNow modules.
- Design and optimize Service Portals for enhanced user experience.
- Build reports, dashboards, and ServiceNow Playbooks for business insights.
- Ensure best practices are applied to development, security, and ITIL-aligned processes.
- Provide technical leadership in Agile project environments.
Required Skills & Qualifications
- 8+ years of experience in ServiceNow ITSM and solution development.
- 8+ years of experience with 3rd-party integrations (REST/SOAP).
- 5+ years of hands-on experience with Service Portal design and development.
- Strong expertise in ServiceNow scripting, workflows, Flow Designer, and IntegrationHub .
- Strong knowledge of JavaScript, SQL, HTML, CSS , and UI/UX principles.
- Familiarity with XML and structural programming concepts.
- Experience in ServiceNow reports, Playbooks, and NowAssist.
- Deep knowledge of ITIL processes and their application in ServiceNow.
- Solid hands-on experience with ServiceNow modules including:
- Incident, Problem, and Change Management
- ITOM, ITAM, HRSD
- Field Service Management
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