Head of Quality Assurance- Packaging

3 weeks ago

Navi Mumbai, India Talent Corner HR Services Pvt Ltd Full time

Position: Head of Quality Assurance (Printing and packaging Plant)

Company:
US Based MNC

Industry
: Branding, Printing & Packaging

Location
: Pawne, Navi Mumbai

About the Role:
We are seeking an experienced and detail-oriented professional to lead our Quality Assurance function in our Manufacturing Plants related to
Printing, Packaging, Trims and Accessories.
The
Head of Quality Assurance
will be responsible for establishing and maintaining
quality management systems
, ensuring
compliance with customer requirements
, and driving
continuous improvement
across Quality Assurance processes.

This role requires strategic leadership as well as hands-on operational experience to maintain
product quality, reduce defects, manage audits, and ensure adherence to international quality standards
. The ideal candidate will build a strong QA/QC team, foster a quality-first and act as the primary interface for customer quality requirements.

Key Responsibilities

  • Develop, implement, and monitor
    Quality Management System (QMS)
    aligned with
    ISO, TQP
    , and customer standards.
  • Lead QA/QC teams
    across prepress, press and post press (conversion) for printing and packaging.
  • Define and monitor quality metrics (
    KPIs
    ) including
    defect rates, rejections, customer complaints, and cost of poor quality.
  • Manage
    incoming material inspections
    ,
    in-process quality checks
    , and
    final product audits
    .
  • Act as the lead contact for
    customer audits, certifications, and quality-related
    communication.
  • Conduct
    supplier quality assessments
    and collaborate with supply chain for vendor development.
  • Ensure timely
    Corrective & Preventive Action (CAPA)
    implementation and closure.
  • Train and develop staff
    to build strong technical expertise and ensure a culture of continuous improvement.
  • Drive initiatives to
    reduce waste, improve process capability
    , and move towards a
    zero-defect
    culture.
  • Coordinate with each department to
    develop and update SOP's
    and
    work instructions
    .
  • Maintain accurate documentation, records, and compliance reports for internal and external audits.

Qualifications & Requirements

  • Minimum of 10 years'
    experience in Quality Assurance, with at least 5 years in a leadership role within the
    printing & packaging industry
    .
  • Bachelor's degree in
    Printing Technology, Packaging Technology
    , or related field.
  • Strong knowledge of
    Offset, Flexo, Gravure, and Digital Printing processes
    .
  • Experience in
    Structural packaging, printed fabric labels, woven labels and RFID hang tag
    will be an added advantage.
  • In-depth understanding of
    ISO 9001, ISO 14001, FSC, TQP
    and other quality certifications.
  • Proven expertise in handling customer complaints, audits, and supplier quality issues.
  • Familiarity with
    quality tools (Six Sigma, Root Cause Analysis, 8D, Kaizen
    ).
  • Strong leadership, analytical, and communication skills.
  • Strong proficiency in
    Microsoft Office
    applications, particularly Excel, for reporting and analysis.
  • Excellent command of
    English, both written and verbal
    , is essential for effective communication.
  • Must be based in or willing to relocate to
    Navi Mumbai
    .

Interested candidates may share their updated CV at or WhatsApp)

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