Technical Support Executive
3 months ago
You may not know our name, but you have surely used our innovations and solutions.
Our mission is to unlock the world and make it safer through cutting-edge identity technologies. Every day, around the globe, we are enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as digital space. We are transforming their lives by making the world more secure and yet also more streamlined.
We have brought together complementary know-how and technologies that have never been combined before for both the physical and digital era: secured connectivity, secured payments and secured identity management. Cybersecurity, biometrics, large scale distributed systems and Cloud computing, analytics and smart devices are at the core of both our physical products and our software and systems.
We serve our clients in 180 countries thanks to our 15,000 employees worldwide.
Purpose
This role is responsible for addressing all IDEMIA related issues in accordance with the relevant service-level agreements and cooperating with technical teams to ensure customer satisfaction.
Key Missions
We are looking for Technical Support Executive at Bhopal location.
Essential Duties and Responsibilities:
Knowledge and Skills Required:
Education & experience Required:
Profile & Other Information
Handling hardware and software Application Implementation Must conversant with Client Server Environment Provides user training and support for aforesaid implementation Customer handling with satisfaction Call report maintenance AMC Collection
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