Senior It Support Engineer

10 hours ago


Ernakulam, India Htic Global Full time
  • Provide technical support for various IT systems, including Active Directory, Google Workspace, Office 365 and PBX systems.
  • Manage and troubleshoot firewalls and network security issues.
  • Assist in the implementation and administration of IT service management processes.
  • Handle escalations and resolve complex technical issues in a timely manner.
  • Collaborate with clients to understand their IT needs and provide tailored solutions.
  • Conduct training sessions IT systems and best practices.

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