Manager-Operational Risk
4 weeks ago
The incumbent will report to the Corporate Ops Risk Manager and take directions for the development and deployment of risk related activities pertaining majorly to Business Continuity Management. This role will also monitor and gather inputs from key functions of the bank in relation to Business Impact Analysis (BIA).
SIZE OF THE ROLE
FINANCIAL SIZE
NON-FINANCIAL SIZE
NA
Interact with vendors pertaining to their BCPs (approx. 50 material vendors)
KEY DUTIES & RESPONSIBILITIES OF THE ROLE
Business/ Financials
be a self-starter who can assume responsibility of the Business Continuity Management for a Bank
be conversant with drafting, updating, reviewing policies and procedures
have excellent stakeholder management skills to interact with and achieve preparation, update, review of BIAs
have prior experience of development, implementation, maintenance of resilience plans
have experience of identifying critical business processes and determining recovery scenarios
be conversant with providing trainings on the subject to create awareness and resolve queries from all stakeholders
be able to identify gaps in resilience plans, create reports and present to the management
stay updated on regulations and guidelines from regulators and take proactive measures to improve upon the resilience programs as and when needed
be able to draft responses for regulatory exams/statutory audits, develop Board and Management level updates
to have prior exposure of handling Branch and Regional level resilience programs
Customer
incumbent will have to interact majorly with internal customers (from various other departments within the organization)
would have to create understanding of the concept of Business Continuity amongst the employees
would need to explain the plan for resilience building, get theirapproval upon the same and support the team to conduct the exercises as per the plan
Internal Process
incumbent would be responsible to carry out BCP simulations across branches, regions and corporate functions to evaluate preparedness of the Bank to carry out business as usual in the event of disruption
incumbent would be responsible for the implementation of Internal Audit and RBI recommendations specific to Business Continuity
would be responsible to respond to queries from the audit teams (both internal and external)
would be accountable to ensure the policies and procedures are updated with the relevant guidelines/observations and getting them approved by the requisite authorities
Learning & Innovation
incumbent should keep themselves updated with prevailing regulations, notification, circulars and guidelines of the regulators and statutory bodies and disseminate the information regarding new regulatory developments
should be able to develop training modules, including online modules, for development and maintaining of risk culture
should attend external training programs and workshops to enhance operational risk skill sets
should enhance knowledge through successful certification on various courses related to risk managements and latest technological developments
REQUIREMENTS OF KNOWLEDGE & SKILLS
Educational
Qualifications
MBA or Graduate. Applicants with relevant certifications will be preferred.
Experience
least 6-8 years of experience in the field of Risk Management
least 3+ years of hands-on experience in handling Business Resilience
be currently in a role of managing Operational Risk
Certifications
(Not mandatory) Certifications like CBCP, MBCP, CBCI, BCCE will be add-ons
Functional Skills
Sound knowledge of Risk Management principles & the evolving practices for the management of Operational Risk
Knowledge of micro finance and functioning of Retail Bank branches; cash management, branch operations, retail Forex, payments and clearing, businesses like deposits, term deposits, credit cards, lockers, overdrafts, etc. will be helpful
of RBI polices and guidelines relevant to SFB
Behavioral Skills
Should be a great team player
Should have the ability to work with cross-functional teams
Should have an eye for detail
Should have excellent communication and presentation skills
be able to maintain high standards of integrity and ethics
Competencies Required
This will be an Individual Contributor role where the incumbent is expected to take the lead on activities described and see them through to completion. It will require for the applicant to possess exceptional interpersonal skills.
be collaborative
be able to maintain and manage relationships
be very good in planning, organizing and executing
KEY INTERACTIONS
INTERNAL
EXTERNAL
Heads
Solution delivery heads,
service management heads
heads
Alliance and Electronic banking
Manager Phone Banking
Manager Payments and Settlement Operations
Manager Treasury Operations
Vendors
Vendors
Vendors
service providers
service providers
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