Senior Software Engineer

3 weeks ago

BangaloreMumbaiAnywhere in IndiaMultiple Locations Shework Full time

Summary:

As a Salesforce Senior Software Engineer within CARE Technology Tribe, you will be a part of a team of energetic software engineers building features and tools in Salesforce Service Cloud and several other cutting-edge technologies that will be used by thousands of customer CARE specialists in assisting millions of customers across the globe.

Job Responsibilities:

- Building applications using Salesforce Service Cloud, Apex, Flow, Visualforce, Lightning Web Components (LWC), SFDX CI/CD, AWS services, and best-in-class e commerce and customer service SaaS capabilities

- Actively contributing to code/design review and pair-programming sessions

- Collaborating with Product Manager(s) to understand business use cases, design, develop, test, and document solutions

- Assessing technical considerations (security, scalability, limits, etc.)

- Contributing in assessing technologies utilized within current technology stack as well as new technologies which solve business problems and provide best possible end user experience for streamlined business operations

- Contributing in building & documenting flexible, scalable, and robust state-of-the-art implementation for Customer Relationship Management (CRM) to meet current and future needs using Salesforce Service Cloud.

- Participating in component design discussions.

- Following Salesforce best practices and documenting them.

- Using best practices for design and code style.

- Contributing in mentoring junior Salesforce software engineers

- Working closely with our product manager(s) to ensure we're building the best products

- Contributing to the team effort in taking ownership of Salesforce release cycles to proactively implement and deploy enhancements/updates to existing applications and code

- Troubleshooting issues and taking part of your team's operational responsibility for its owned services

- Contributing to a fun and results-driven team culture

Required Skills:

- University degree in Computer Science, Information Technology, or an equivalent technical field with at least 5 years of experience working in software engineering

- Experience in Object oriented design and programming

- 4+ years working with the Salesforce platform, Service Cloud, and Salesforce implementations contributing to development and implementation including Apex, Flow, SFDX CI/CD, Visualforce, Lightning and Lightning Web Components (LWC)

- Experience with Salesforce Lightning Design System and the Salesforce development lifecycle

- Experience in mocking and unit testing

- Experience working with SOQL

- Familiarity with large data sets and bulkification

- Experience with SQL databases

- Knowledge of Salesforce APIs to integrate with other systems

- Problem-solving skills and good analytic ability

- Excellent interpersonal and written communication skills including fluency in English, with the ability to communicate effectively with colleagues from a variety of departments

- Experience in a fast paced, agile environment

Nice to Have:

- Salesforce certifications

- Experience building cloud native applications and services in AWS (Amazon Web Services)

- Experience in general web development experience with HTML5, CSS, and JavaScript

- Competency in other languages and stacks such as JavaScript, TypeScript, MEAN and/or MERN stack.

(ref:hirist.tech)

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