Solution Implementation Engineer

2 months ago


Anywhere in IndiaMultiple Locations IQMATRIX INFOWAYS SOLUTIONS PRIVATE LIMITED Full time

Overall purpose of the job :

- Implementation of customer WAN, LAN and Network Security solutions, including wide range of CPE devices

- Maintaining close working relationships with customers and the client Project Managers in order to reach objectives and ensure a seamless deliveries

- Assisting with lab testing of networking CPEs and solution Proof of Concepts

Key responsibilities for this job :

- Provisioning new WAN services onto the NGN Network

- Intermediate-to-Advanced configuration of any networking CPEs, including Firewalls

- Attending technical customer meetings, and participate in conference calls when necessary

- Regular customer communication and progress reporting during implementation

- Troubleshooting any faults that may arise during solution delivery

- Assisting with solution documentation and planning, including network diagrams, migration plans and any other required documents

- Being available to support and execute customer migrations as required, which may sometimes be outside of office hours

- Generate and distribute handover documents to customers, and peer teams

- Occasional field engineering duties

- Aid in the development of peers through knowledge transfer

Knowledge and experience required :

- Experienced in routing & switching configuration and/or support, ideally Cisco or Juniper

- Excellent knowledge of fundamental networking principles, such as switching, routing, subnetting, wireless and PC/Mac network configuration

- Working experience with routing protocols (BGP/OSPF), redundancy protocols (HSRP/VRRP) and switching technologies (STP, VLANs, dot1Q, QinQ)

- Good knowledge of network security, including NAT, UTM and general firewall operations

- Good understanding of access technologies such as Carrier Ethernet, DSL and FTTC

- Must possess good communication skills, work methodically, be detail-oriented and able to multitask

Knowledge and experience desired :

- Understanding of MPLS/VPLS networks

- Experience with SD-WAN technologies

- Knowledge of RIPE, SMTP, DNS and domain-name operations

- Familiar with Alcatel-Lucent ESS/SR platforms, Fortinet Fortigate, Palo Alto & Cisco ASA Firewalls, Meraki Wifi, Aruba LAN & Wifi

- Experience in a similar customer-facing role

(ref:hirist.tech)

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