Telecalling Officer-Assamese language For NBFC Company based in Noida

7 days ago

Delhi, India GIST Management Solutions Full time

We are Hiring Telecaller officer for Debt collection for a Leading Microhousing company based in Noida. Candidates with fluency in Assamese can apply.

Job Title: Tele Calling Officers (TCOs)

Location: Okhla Phase 2, New Delhi

Salary: Up to 4 LPA

Experience: 0 - 4 Years

Job Type: Full-time, In-house Collection Call Center

Reports to: Tele Calling Manager

Language Required: Assamese

Job Summary:

We are looking for dynamic and goal-oriented Tele Calling Officers for our in-house collection call center. The role involves contacting customers who have defaulted on their Microfinance loans, negotiating repayment plans, and ensuring recovery in compliance with regulatory guidelines. The ideal candidate must possess strong communication and negotiation skills, with a focus on empathy and professionalism.

Key Responsibilities:

Debt Collection:

  • Make outbound calls to customers with overdue loans.

  • Remind customers of upcoming due dates and assist in payment processes.

  • Negotiate repayment plans or loan restructuring options for customers facing financial difficulties.

Customer Interaction:

  • Handle customer queries related to loan repayments, due dates, and account balances.

  • Provide excellent customer service while enforcing company policies on loan repayments.

  • Maintain a professional and empathetic tone throughout customer interactions.

Follow-up & Monitoring:

  • Conduct follow-up calls to customers who have committed payments (Promise to Pay).

  • Track customer repayment progress and escalate cases to the supervisor as needed.

  • Manage daily call lists and ensure that all accounts assigned are worked upon.

Compliance:

  • Ensure all communications are in line with RBI guidelines and company policies.

  • Maintain confidentiality of customer information and adhere to data protection regulations.

  • Record all call details in the CRM accurately, including payment promises and customer responses.

Key Requirements:

  • Education: Minimum 12th pass & DRA certification (Debt Recovery Agent certified by IIBF) would be an added advantage.

  • Minimum 2 years of experience in tele-collections (Microfinance, unsecured loans preferred).

  • Freshers can be considered as well.

  • Strong verbal communication skills in Hindi and regional languages are a plus.

  • Aptitude to resolve customer issues or escalate when necessary.

  • Basic computer skills for updating customer information and handling CRM systems.

Benefits: As per company policy (Medical Insurance, Incentives based on performance, etc.).

For further assistance contact/whatsapp: or write to

  • Telecalling Officer-Kannada language For NBFC Company based in Noida

    2 weeks ago

    Delhi, Delhi, India GIST Management Solutions Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    We are Hiring Telecaller officer for Debt collection for a Leading Microhousing company based in Noida. Candidates with fluency in Kannada can apply.Job Title: Tele Calling Officers (TCOs)Location: Okhla Phase 2, New DelhiSalary: Up to 4 LPAExperience: 0 - 4 YearsJob Type: Full-time, In-house Collection Call CenterReports to: Tele Calling ManagerLanguage...

  • Telecalling Officer-Telugu language For NBFC Company based in Noida

    7 days ago

    Delhi, India GIST Management Solutions Full time

    We are Hiring Telecaller officer for Debt collection for a Leading Microhousing company based in Noida. Candidates with fluency in Telugu can apply. Job Title: Tele Calling Officers (TCOs) Location: Okhla Phase 2, New Delhi Salary: Up to 4 LPA Experience: 0 - 4 Years Job Type: Full-time, In-house Collection Call Center Reports to: Tele Calling Manager...

  • Telecalling Officer-Odiya language For NBFC Company based in Noida

    2 weeks ago

    Delhi, Delhi, India GIST Management Solutions Full time ₹ 4,00,000 per year

    We are Hiring Telecaller officer for Debt collection for a Leading Microhousing company based in Noida. Candidates with fluency in Odiya can apply.Job Title: Tele Calling Officers (TCOs)Location: Okhla Phase 2, New DelhiSalary: Up to 4 LPAExperience: 0 - 4 YearsJob Type: Full-time, In-house Collection Call CenterReports to: Tele Calling ManagerLanguage...

  • Telecalling Officer-Tamil language For NBFC Company based in Noida

    7 days ago

    Delhi, India GIST Management Solutions Full time

    We are Hiring Telecaller officer for Debt collection for a Leading Microhousing company based in Noida. Candidates with fluency in Tamil can apply. Job Title: Tele Calling Officers (TCOs) Location: Okhla Phase 2, New Delhi Salary: Up to 4 LPA Experience: 0 - 4 Years Job Type: Full-time, In-house Collection Call Center Reports to: Tele Calling Manager...

  • Telesales Executive

    7 days ago

    Delhi, Delhi, India Talent X International Full time

    Job Role - Inside Sales Associate Language - **Assamese & Hindi** Location - Mohan Cooperative Industrial Estate Experience - Minimum 6 Months In Sales Salary - Up to 3 LPA Responsibilities - Convert leads for the company through telephonic conversations - Maintain and monitor the records of all the conversations, be it customer feedback, purchase...

  • Assamese Writer

    2 weeks ago

    Delhi, India Crypto Mize Full time

    Assamese Writer Jobs for Assamese Writer Openings in Delhi at CryptoMize Assamese writer Job in Delhi at Cryptomize Assamese Writer job Responsibilities Provide content for blogs, websites and other forms of content. To organize schedules for the same. To be aware of cultural happenings in Germany. Ability to manage more than one project at a time working...

  • Odia, Bengali Language Telecaller

    3 days ago

    Delhi, Delhi, India Inspire Tech Solutions Full time

    **Job Title: Business Development Executive (BDE)** Hindi, Bengali ,Odia, Assamese language **Location**: Dwarka sec - 7 delhi **Salary**: ₹10,000 - ₹15,000 per month + Incentives **Experience**: 0 to 6 months (Freshers can apply) **Education**: Minimum 10th Pass **Gender**: Male & Female both eligible ## ## **Key Responsibilities**: - Identify...

  • Back Office Executive

    4 days ago

    Delhi, Delhi, India Rp Placement Services Full time ₹ 2,160 - ₹ 2,400 per year

    Its a direct job on company pay role Back Office Executive Note- Must know one of the below language- Tamil, Telugu, Bengali, Assamese, Tibetan, , kannada, Malayalam Good knowledge of Excel , Ms Word, Written & verbal communicationTyping speed Required Candidate profileNote- Must know one of the below language- Tamil, Telugu, Bengali, Assamese, Tibetan,...

  • Telecaller (Collection/ Recovery)

    3 days ago

    Laxmi Nagar, Delhi, Delhi, India Alliance Debt Management and legal services Full time

    Call 0-1 bucket customers for EMI recovery - Guide repayment & escalate NPAs - Update CRM, meet targets **Must-Have**: - 1+ yr in collections (Fintech/NBFC) - Graduate, Hindi proficiency - CRM & NPA knowledge | DRA preferred **Role**:Collection Executive / Officer **Industry Type**:FinTech / Payments **Employment Type**:Full Time, Permanent **UG**:Any...

  • Telecaller

    1 week ago

    Delhi, Delhi, India Globe overseas pvt ltd Full time

    **Job Title**: Telecaller / Computer Operator **Company Name**: Globe Overseas Pvt. Ltd. **Location**: Mangolpuri, Delhi **Salary**: ₹16,000 - ₹18,000 (Based on skills and experience) **Job Type**: Full-time (Non-target based role) **Responsibilities**: - Make and receive customer calls in a polite and professional manner - Handle inquiries and leads...