Operations Associate

2 days ago

Delhi, India sploot Full time
Job Title: Operations Associate – Dog Walking Location: Gurgaon, India
Employment Type: Full-Time
About Us Sploot is a pet care startup redefining the way pet parents access reliable and high-quality services for their pets. From dog walking to grooming, our mission is to make pet care seamless and stress-free for both pets and their parents.
Role Overview We are looking for a proactive and detail-oriented Operations Associate to oversee the daily operations of our dog walking service. This role is pivotal to ensuring an excellent customer experience by maintaining high fulfillment rates for scheduled walks and a steady supply of skilled dog walkers.
Key Responsibilities
1. Manage Daily Operations: Ensure close to 100% fulfillment of all scheduled dog walking sessions.
Monitor daily schedules, coordinate with walkers, and address any operational hiccups in real time.
Communicate with customers to provide updates and resolve any service-related concerns promptly.
2. Supply Management: Proactively onboard new dog walkers to maintain sufficient supply.
Retain existing walkers by ensuring they feel supported and motivated.
Track and analyze walker performance to identify top performers and address underperformance.
3. Process Improvement: Develop and optimize systems to track walk fulfillment rates, cancellations, and other key metrics.
Collaborate with the customer support team to resolve complaints and improve service quality.
Assist in training new walkers to align them with Sploot’s service standards.
Skills & Qualifications Bachelor’s degree in Business Administration, Operations, or a related field.
1-2 years of experience in operations or a similar role (experience in logistics, pet care, or gig-economy businesses is a plus).
Excellent organizational and time-management skills.
Strong problem-solving abilities with a customer-first mindset.
Effective communication and interpersonal skills to build relationships with walkers and customers.
Proficiency in MS Office or Google Workspace; familiarity with CRM tools is a plus.
What We Offer A dynamic and supportive work environment.
Opportunities to grow and make an impact in a fast-growing startup.
A chance to work with passionate pet lovers and make a difference in the lives of pets and their parents.
If you’re someone who thrives in a fast-paced environment, enjoys solving challenges, and wants to be part of a growing venture in the pet care space, we’d love to hear from you

  • Operations Associate

    2 weeks ago

    Delhi, India In Korero Full time

    Company DescriptionIN KORERO is a digital solution that connects verified professionals with clients for convenient sessions. Professionals can monetize their spare time and drive personal and professional growth through secure payments on the platform.Role DescriptionThis is a contract remote role for an Operations Associate at IN KORERO. The Operations...

  • Operations Associate

    3 weeks ago

    delhi, India Meera Rescue Services Private Limited Full time

    Company Description We are a medical assistance company dealing with International Assistance and insurance compsnies Role Description This is a full-time on-site role for an Operations Associate at Meera Rescue Services Private Limited located in Greater Delhi Area. The Operations Associate will be responsible for coordinating and managing daily...

  • Operations Associate

    4 weeks ago

    delhi, India Kaps Enterprises Inc Full time

    Company Description Kaps Enterprises Inc is a consulting service provider to it‘s clients globally. We are dedicated to providing excellent solutions to our clients and helping them achieve their financial goals. Role Description This is a full-time remote role for an Operations Associate. The Operations Associate will be responsible for performing...

  • Associate Operations

    6 months ago

    Delhi, Delhi, India White Pepper Consulting Full time

    Our client is looking for Associate Operations for their office based in Noida. Please find below the details and share your updated resume with CTC. **Company - A leading Recycling Pvt Ltd** **Location - Noida Sec 64** **Position - Associate Operations** **Job Purpose**: - Coordinate with clients and various departments to ensure timely completion of...

  • Operations associate

    4 weeks ago

    Delhi, India Kaps Enterprises Inc Full time

    Company Description Kaps Enterprises Inc is a consulting service provider to it's clients globally. We are dedicated to providing excellent solutions to our clients and helping them achieve their financial goals. Role Description This is a full-time remote role for an Operations Associate. The Operations Associate will be responsible for...

  • Operations Associate

    4 weeks ago

    delhi, India Kaps Enterprises Inc Full time

    Company DescriptionKaps Enterprises Inc is a consulting service provider to it's clients globally. We are dedicated to providing excellent solutions to our clients and helping them achieve their financial goals.Role DescriptionThis is a full-time remote role for an Operations Associate. The Operations Associate will be responsible for performing day-to-day...

  • Operations Associate

    3 months ago

    delhi, India Kaps Enterprises Inc Full time

    Company DescriptionKaps Enterprises Inc is a consulting service provider to it's clients globally. We are dedicated to providing excellent solutions to our clients and helping them achieve their financial goals.Role DescriptionThis is a full-time remote role for an Operations Associate. The Operations Associate will be responsible for performing day-to-day...

  • Operation Associate

    2 weeks ago

    Delhi, Delhi, India Vecmocon Technologies Full time

    Company Description: Vecmocon incubated at IIT Delhi in 2016. We are a compete tech stack ecosystem to make electric vehicles intelligent, safer & smoother to drive. We specialize in providing OEMs with high-quality, locally manufactured components for electric vehicles, including Battery Management Systems (BMS), chargers, vehicle intelligence module,...

  • Operations Associate

    16 hours ago

    Delhi, India snooplay.in Full time

    Title: Operations Associate - Cataloguing :Description :This is a full-time on-site role as an Operations Associate - Cataloguing. The Operations Associate will be responsible for day-to-day tasks related to cataloguing toys and games on our platform in Noida. This includes accurately and efficiently cataloguing new products, updating product information,...

  • Operations Associate

    3 months ago

    Delhi, India Kaps Enterprises Inc Full time

    Company DescriptionKaps Enterprises Inc is a consulting service provider to it's clients globally. We are dedicated to providing excellent solutions to our clients and helping them achieve their financial goals.Role DescriptionThis is a full-time remote role for an Operations Associate. The Operations Associate will be responsible for performing day-to-day...

  • Operations Associate

    3 months ago

    Delhi, India Kaps Enterprises Inc Full time

    Company Description Kaps Enterprises Inc is a consulting service provider to it's clients globally. We are dedicated to providing excellent solutions to our clients and helping them achieve their financial goals. Role Description This is a full-time remote role for an Operations Associate. The Operations Associate will be responsible for performing...

  • Operations Associate

    3 months ago

    delhi, India Kaps Enterprises Inc Full time

    Company Description Kaps Enterprises Inc is a consulting service provider to it's clients globally. We are dedicated to providing excellent solutions to our clients and helping them achieve their financial goals. Role Description This is a full-time remote role for an Operations Associate. The Operations Associate will be responsible for performing...

  • Operations Associate

    3 days ago

    Delhi, India Navavarn Events & Marketing Pvt. Ltd. Full time

    Job Title: Operations AssociateCompany: Navavarn EventsLocation: Bengaluru, IndiaAbout Navavarn Events:Navavarn Events specializes in crafting memorable experiences for corporate events, weddings, entertainment events, and more. From planning and vendor management to execution, we pride ourselves on delivering seamless events with precision and...

  • Operations Associate

    3 months ago

    Delhi, India Kaps Enterprises Inc Full time

    Company Description Kaps Enterprises Inc is a consulting service provider to it's clients globally. We are dedicated to providing excellent solutions to our clients and helping them achieve their financial goals. Role Description This is a full-time remote role for an Operations Associate. The Operations Associate will be responsible for...

  • Operations Associate

    3 weeks ago

    New Delhi, India Meera Rescue Services Private Limited Full time

    Company Description We are a medical assistance company dealing with International Assistance and insurance compsnies Role Description This is a full-time on-site role for an Operations Associate at Meera Rescue Services Private Limited located in Greater Delhi Area. The Operations Associate will be responsible for coordinating and managing daily operational...

  • Operations Associate

    3 months ago

    new delhi, India Kaps Enterprises Inc Full time

    Company DescriptionKaps Enterprises Inc is a consulting service provider to it's clients globally. We are dedicated to providing excellent solutions to our clients and helping them achieve their financial goals.Role DescriptionThis is a full-time remote role for an Operations Associate. The Operations Associate will be responsible for performing day-to-day...

  • Operations Associate

    2 weeks ago

    Delhi, India Grow Your Staff Full time

    Grow Your Staff is looking for anOperations Associatefor a custom apparel company from New York, USA.The position is a full-time remote opportunity.The role will have excellent growth opportunities. You will work directly with the team based in New York.Experience required: 2-5 yearsCTC: INR 7-11 LPA + Night Shift AllowanceLocation: RemoteTime: 6:30 PM to...

  • Operations Associate

    3 weeks ago

    Delhi, India Grow Your Staff Full time

    Grow Your Staff is looking for anOperations Associatefor a custom apparel company from New York, USA.The position is a full-time remote opportunity.The role will have excellent growth opportunities. You will work directly with the team based in New York.Experience required: 2-5 yearsCTC: INR 3-4 LPALocation: RemoteTime: 6:30 PM to 3:30 AM IST (Monday -...

  • Operation Associate

    3 weeks ago

    Mayur Vihar, Delhi, Delhi, India Astro Arun Pandit Pvt Ltd Full time

    **Position - Operation Associate** **Location - Noida, Sector-3** **Experience - 5-7Years** **Company Overview**: India's leading occult company with multiple services ranging from consultations, gemstones, courses, and much more. **Position Overview**: An **Operations Associate **ensures smooth workflow by supporting daily operations, streamlining...

  • Operations Associate

    2 days ago

    Delhi, India sploot Full time

    Job Title: Operations Associate – Dog WalkingLocation: Gurgaon, IndiaEmployment Type: Full-TimeAbout UsSploot is a pet care startup redefining the way pet parents access reliable and high-quality services for their pets. From dog walking to grooming, our mission is to make pet care seamless and stress-free for both pets and their parents.Role OverviewWe...