Infrastructure engineer

2 weeks ago

Chennai, India TRDFIN Support Services Pvt Ltd Full time

Roles & Task Responsibilities • Perform health checks, monitor alerts and Work on Incident & Service Request tickets across platforms Manage disk space utilization, backup alerts. • Improve KB usage and contribute to SOP enhancements. • Identify opportunities for automation and left-shift enablement to reduce L2 dependency • Familiarity on AWS or Azure Cloud, Windows, Storage, Networking, Backup, Linux, User AD Management Activities, ü Hands-on foundation level experience on AWS or Azure Iaa S services • Strong documentation and reporting skills. • Strong Adherence to Process in following the SOP & Completing the Task ü Strong understanding of infrastructure support workflows. • Experience of any ITSM Ticketing systems. • Ability to work in Rotational Shifts and Collaborate across teams. Qualifications • Any bachelor’s degree with good educational background • Experience of 1.5 - 2.5 Years on experience in IT infrastructure or cloud operations as L1.5 Engineer • Good experience with handling the Incident & Service Requests • Excellent problem-solving skills, including the ability to foresee problems before they occur. • Excellent verbal and written communication skills and ability to work in a team. • Preference will be given to AWS/Azure Cloud Certification Candidates on Foundation level

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