Business Co-ordinator

3 weeks ago


Ernakulam, India BLOSSOM INNERS Full time

Job Overview

A Business Coordinator oversees and supports franchisees' operations. They train and assist franchisees in meeting brand standards, resolving issues, and achieving business goals.

Job Description

· Responsible for all back-office support for Modern Trade, EBO and International Business franchise team

· Make proper track of modern trade and new franchise enquiries and ensure closure

· Prepare all agreements and contracts and maintain them properly

· Look after all legal requirements for the franchise operations including documentation, licenses, KYC and compliances

· Back-office support for all software related matters for the franchisee and ensure timely coordination

· Address franchisee inquiries, concerns, and issues, resolving complaints and disputes promptly.

· Sales analysis

· Responsible for coordinating all SIS Counters across the modern trade vertical.

· Conduct Customer service feedback/survey.

· Handle franchise grievances and support activities.

· Staff welfare, travel claim and attendance management.

· Daily MIS.

· Conduct lead generation and tele calling.

Qualifications
· Bachelor's degree or equivalent experience.

· Proven track record in franchise management or a related field.

· Strong communication and interpersonal skills.

· Excellent organizational and time management skills.

· Problem-solving and decision-making abilities.

· Ability to work independently and as part of a team.

Knowledge of franchising laws and regulations Strategic outlook

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Work Location: In person


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